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Role of healthcare quality in improving patients satisfaction at private hospitals in karnataka India
Healthcare is known as the treatment, diagnosis, and prevention from disease, newlineinjury, illness and other types of mental and physical losses in human beings (Pallipedia, 2009). Governments, insurers, consumers and healthcare delivery systems are involved in a continuous tug of war situation across the world and trying to meet increased demand for healthcare services, reducing the cost of service and healthcare quality improvements. Quality was already an area of attention for some time in healthcare, but recently the focus has been shifted towards quality majorly to reform entire healthcare. Therefore, in the present study healthcare quality has been focused. The main objective of this study is to investigate the role of healthcare quality in improving patient s satisfaction at private hospitals in Karnataka, India. The research has been designed as analytical research and used survey method for conducting the research. Primary data collection was done using structured questionnaire from respondents. For this study target population was private corporate multispecialty hospitals situated in Bengaluru, Karnataka. Multistage proportionate sampling was used for data collection. Data analysis was done using SPSS and AMOS. The results and findings of the study confirmed that the main influencers of newlinepatient s satisfaction and perceived service quality were six latent constructs: safety, newlinetimeliness, effectiveness, efficiency, patient centeredness and equitability. The model of patient s satisfaction with integrated framework revealed the relationships between independent and dependent variables and gave insights into interplay between the construct relationships. Study suggested practical significance of each construct and also raised a need for more holistic view of the model. Hence results of the study provided valuable insights for the management of private healthcare institutions. -
Role of Green Human Resource Management Practices on Sustainable Performance of the Service Sector Organizations
The prominence revolution took place in the 1980s, and then the Green HRM practises movement blew over the sustainable development literature in the 1990s. This represents an excellent practice because it newlineincorporates sustainable development principles into the operational processes newlineof the human resources department. According to Mishra (2017), Green HRM is a tactical instrument for arranging human resource competences and promoting ideas that motivate businesses to embrace sustainable strategies. newlineThe term human resource management (HRM) is used to describe a set of practices, procedures, and methods that are focused on managing and optimizing the performance of personnel within a business, thereby providing the organization with a competitive advantage. Despite the fact that green human resource management has grown to be a major source of concern, India has only relatively handful of first-hand studies done in this area. While conventional HRM concentrates on functions to provide an organisation a competitive edge, green HRM places an emphasis on the capture and retention of green efforts to meet corporate objectives. newlineGreen HRM in India is plagued by a variety of issues. The study has chosen a few traits from the research at hand that may be utilised to create Green HRM practices for sustainable development. It stands to reason for contemporary businesses to take environmental responsibility seriously (Jackson, Renwick, Jabbour and Camen, 2011). Numerous studies show that environmental newlineinitiatives increase production and provide companies a competitive edge (Bombiak and Marciniuk-Kluska, 2018). Although organizational solutions quotmoved beyond pollution control and the mitigation of environmental degradationquot, Saeed, Jun, Nubuor, Priyankara and Jayasuriya (2018) have highlighted its significance in the New Millennium Era. -
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Role of Globalization and Innovation Pattern in Growth of Bank Credit: Evidence From Emerging and Advanced Asia
This study examines the role of globalization and innovation pattern (i.e., innovation by the residents and non-residents) in the growth of domestic bank credit across emerging and advanced Asian economies spanning from 1996 to 2022. The bank credit growth model includes economic growth and real interest rate as important control variables. This study employs Cross Sectional-Autoregressive Distributed Lag (CS-ARDL) as an appropriate baseline method because of the cointegration, endogeneity, and cross-sectional dependency present in the data. The long-run results for emerging Asian economies indicate that globalization exhibits a negative impact on banking credit, contrasting with the positive influence observed in advanced Asian economies due to heightened economic growth and increased credit demand. Residential innovation consistently bolsters banking credit in both sets of economies, albeit with mixed effects stemming from non-resident innovation. The long-run results further indicate the positive (negative) impact of economic growth (real interest rate) on bank credit in emerging and advanced Asian economies. These findings are reliable due to the similar results obtained from using Driscoll-Kraay Robust Standard Errors (DKSEs) as robust method. For policymakers in emerging economies, the imperative policy lies in striking a delicate balance between economic openness and bank credit, while counterparts in advanced economies are poised to bolster bank credit accessibility through foreign innovation while upholding stringent regulatory oversight. 2024 John Wiley & Sons Ltd. -
Role of formal restructuring in post-bankruptcy performance of companies: Case study from India
The resolution of distressed assets/NPAs is among the greatest challenges faced by banks in India. Corporate restructuring is a popular method of revival of distressed companies wherein changes are proposed across financial, operational & portfolio & managerial restructuring. This chapter delves into the intricate landscape of court driven corporate restructuring actions and post-bankruptcy performance, particularly within the context of India's dynamic market. Leveraging empirical evidence, the chapter explores the effects of restructuring actions on post-bankruptcy performance. This is also in the background of emerging use of AI tools and technologies in corporate distress resolution. By examining the actual performance data of companies undergoing insolvency resolution process (CIRP) under IBC in India, the chapter offers valuable insights into the efficacy of different restructuring actions and their implications for post-bankruptcy performance. This chapter provides an important contribution in understanding the complexities and effectiveness of bankruptcy resolution processes. 2024, IGI Global. All rights reserved. -
Role of Financial Literacy and Digital Financial Inclusion on Sustainable Development Among The Mao-Naga Tribe of Northeast India
This research empirically analyses the influence of financial literacy and digital financial inclusion on sustainable development. The notion of financial newlineliteracy, adopted from the Organisation for Economic Co-operation and Development, combines financial awareness, attitude, knowledge, and behaviour to achieve financial well-being. Digital financial inclusion is the process by which individuals or households in the underserved or unprivileged section of society have access to formal financial services through innovative digital technologies. The main features of digital financial inclusion include reduction of costs, security, ease of access, usefulness, and actual usage of digital financial services. The current study collected data from the Mao-Naga tribe of Manipur and newlineNagaland, Northeast India using a convenient and purposive sampling method. The research method is quantitative in nature, and primary data were collected from adult individuals who were 18 years old or above. These respondents were eligible and able to manage their own bank accounts independently. The study has a crosssectional time horizon with a deductive approach. The data consisted of 1147 samples of Mao-Naga tribe adults using a structured questionnaire on a seven-point newlineLikert scale. The statistical technique of Statistical Packages of Social Science newline(SPSS) software was utilised to ascertain the descriptive result of the study. The newlinehypothesis testing was conducted using the Partial Least Square Structural Equation newlineModelling (PLS-SEM) statistical model. The SMART-PLS 4.0 software was employed to test the hypotheses of PLS-SEM, explanatory variance, effect size, PLS predict, and importance-performance map analysis (IPMA). Financial literacy and sustainable development were analysed from a reflective-formative approach of higher-order constructs. This research indicates that financial literacy and digital financial inclusion can positively influence sustainable development among the Mao-Naga tribe. -
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Role of Filters in Speckle Reduction in Medical Ultrasound Images- A Comparative Study
To diagnose and predict complex disorders in human body, various Medical Imaging Techniques are used. Widely accepted technique among them is the Ultrasound imaging modality, because of its low cost and noninvasive nature. But the images produced by ultrasound scanning are of low quality and amenable to faster degradation due to the presence of speckle noise. This led to various studies for effectively removing speckle noise from ultrasound images. In this paper, an endeavor is made for a comparative analysis of chosen set of post filtering methods for Speckle reduction, VIZ Anisotropic Diffusion, Wavelet, Adaptive Median Filter, Hybrid Algorithm, Modified Fourier Transform and Sparse Code Shrinkage using ICA. The different methods are tested on a collection of ultrasound images and their performance evaluated with the Normalized Cross Correlation metric (NCC), Peak Signal to Noise Ratio (PSNR), Structural Content (SC), Universal Quality Index (UQI), Edge Preservation Index (EPI) and Structural Similarity Index (SSI). Further relative execution time of different approaches are also analyzed. On analysis of the values of different metrics and execution time, Wavelet Based Hybrid Thresholding is found to outperform the other filters considered. 2019 IEEE. -
Role of Factoring in Financing SMEs in India
The International Journals Research Journal of Social Science and Management, Vol. 2, No. 5, pp 165-172, ISSN No. 2251-1571 -
Role of Experiential Learning Program on Business Writing Skills of Management Students
Purpose: Writing has been identified as an important skill. Business writing refers to the form of writing that is used to communicate in formal settings in various corporations and organizations. A number of research studies have identified writing as a crucial skill that needs to be developed by students. The purpose of the study is therefore to understand how an experiential learning module on business writing can improve the email-writing and report-writing skills of management postgraduates. Design/Methodology/Approach: The study uses an experimental research methodology based on experiential learning pedagogy to obtain the results of the intervention on the business writing skills of the management postgraduate students. The module was developed by the researcher and then was taught to the students through the online platform Zoom. Pretest, posttest, and delayed posttest analysis was conducted to find the impact of the intervention. The students were evaluated by an industry expert to avoid bias as they were trained by the researcher. Findings: The results of the study indicated that the intervention had a significant impact on the business writing skills of the participants. The results of the component analysis also indicated a large effect on the content, persuasive abilities, lateral thinking abilities, and the interpersonal skills of the participants in written communication. The analysis of the test scores revealed that an initial training based on the experiential learning methods can have a long-term impact on the improvement of the skills of the students, as the delayed posttest results were more than the posttest results. Originality/value: The study will be beneficial to educators, trainers, as well as students in understanding how experiential learning can impact the business writing skills of the students. 2024 by the Association for Business Communication. -
Role of energy sources in promotion of sustainable development: moderating implications of globalisation
This study empirically investigates the impact of renewable and non-renewable energy generation on sustainable development for a balancedpanel of 68 developed and developing economies from 1990 to 2019. This is done to scrutinise the intricate interplay between energy sources and sustainable development outcomes at the global level. The estimated models also control for the effects of globalisation, urbanisation, and government expenditure. The Westerlund cointegration establishes a significant long-run relationship between the variables under consideration. In this regard, the two-step dynamic system-generalised moment method (system GMM) demonstrates a positive impact of renewable energy, globalisation, and government expenditure on sustainable development. In contrast, non-renewable energy and urbanisation exert detrimental influences on it. However, both the energy sources demonstrate an amplified positive impact on sustainable development under the moderating influence of globalisation. The Feasible Generalised Least Squares estimation also confirms the long-run reliability of these baseline findings. Furthermore, Granger based non-causality test establishes a significant causal relationship between the variables under consideration. Potential policy suggestions for promoting the sustainable development are also discussed. The Author(s), under exclusive licence to Springer Nature B.V. 2024. -
Role of employee value proposition in creating employer brand value for employee attraction and retention
Employee Value Proposition is a set of associations and offerings provided by an organisation in return for the skills, capabilities and experiences an employee brings to the organisation. Employee newlineexpectations from the employer is now shifted from monetary to more intrinsic values like rewards, recognition, and flexible work. newlineUnderstanding the value proposition is vital to devise appropriate human resource strategies for employee attraction and retention. Human resource managers have realised that the communicating the value propositions to the employees is as important as devising them. This has led human newlineresource managers to collaborate with marketing team to develop right newlinecommunicating strategies to build a lucrative employer brand to attract right talent into the organisation. Previous studies lack focus on dual outcomes of employer brand. The current study develops an employer brand for internal employees and potential employees. Although the value proposition components remain same for both category of employees, the order of preference differs. The study has used structured questionnaire to newlineunderstand the order of preference of value proportion components for internal and potential employees among generation X, Y and Z. The findings assist human resource managers to use the developed framework newlineto identify the value proposition preferred and develop and communicate the Employee Value Proposition accordingly. The theoretical contribution includes proposing differentiated Employer Brand framework for internal and potential employees. -
Role of employee value proposition in creating employer brand value for employee attraction and retention
Employee Value Proposition is a set of associations and offerings provided by an organisation in return for the skills, capabilities and experiences an employee brings to the organisation. Employee expectations from the employer is now shifted from monetary to more intrinsic values like rewards, recognition, and flexible work. Understanding the value proposition is vital to devise appropriate human resource strategies for employee attraction and retention. Human resource managers have realised that the communicating the value propositions to the employees is as important as devising them. This has led human resource managers to collaborate with marketing team to develop right communicating strategies to build a lucrative employer brand to attract right talent into the organisation. Previous studies lack focus on dual
outcomes of employer brand. The current study develops an employer brand for internal employees and potential employees. Although the value proposition components remain same for both category of employees, the order of preference differs. The study has used structured questionnaire to
understand the order of preference of value proportion components for
internal and potential employees among generation X, Y and Z. The findings assist human resource managers to use the developed framework to identify the value proposition preferred and develop and communicate the Employee Value Proposition accordingly. The theoretical contribution includes proposing differentiated Employer Brand framework for internal and potential employees. -
Role of employee resource groups (ERGs) in fostering workforce diversity in information technology (IT) organizations after COVID-19
This chapter discovers how employee resource groups play an important role in fostering organizational diversity within information technology organizations. It examines the activities and practices to improve employee behaviour and also focuses on challenges faced by employees in spite of stress and mental health related issues during the COVID-19 pandemic. The data has been collected from secondary sources. The authors have used desk research and gray literature. The findings showcase increased employee engagement, improvements in diversity and inclusion, and an overall improvement in the inventive and creative skills of employees. It also helps the organization to brand itself better along with better recruitment strategies and practices. The key emphasis of the paper looks at the employees working within information technology organizations and how employee resource groups function to balance, motivate, and empower employees during COVID-19 Pandemic. 2023, IGI Global. All rights reserved. -
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Role of emerging technologies in smart marketing and smart business for modern society
In the digital age, the fusion of emerging technologies with marketing and business strategies has become imperative for staying competitive and meeting evolving consumer demands. This chapter explores the pivotal role of emerging technologies in facilitating smart marketing and business practices in modern society. Through a comprehensive review of literature and case studies, this chapter examines the impact of technologies such as artificial intelligence (AI), machine learning (ML), big data analytics, internet of things (IoT), augmented reality (AR), and blockchain on reshaping marketing and business landscapes. The integration of AI and ML algorithms enables predictive analytics, personalized marketing, and enhanced customer experience through precise targeting and recommendation systems. Big data analytics empowers businesses to derive actionable insights from vast datasets, enabling data-driven decision-making and dynamic market segmentation. 2024, IGI Global. All rights reserved. -
Role of E-Shopping Orientation and Trust in predicting Impulsive Buying Behaviour. A Study Based on members of Generation Y in India; [El papel de la orientaci y la confianza en las compras electricas en la predicci del comportamiento de compra impulsiva. Un estudio basado en miembros de la Generaci Y en la India]
Impulse Buying and the drivers of similar consumer behaviours have captured the interest of researchers for quite some time now. The construct was first explored in the context of offline or brick and mortar stores. However, with the growing popularity of online retail stores has led to the concept being included in studies on customer behaviour, specifically in the online context. In the current study, the researchers attempt to contribute to literature on customer behaviour in the online environment by exploring the relationship between E-Shopping Orientation, Trust and Impulsive Buying Behaviour. The focus of the currents study is the members of Generation Y. The scope was limited to this specific section, given that each generation differs from the other in terms of their behaviour, needs and drivers. While the direct impact of E-shopping Orientation on Impulsive Buying Behaviour was found to be not statistically significant, the indirect effect was found to be significant. This suggests that Trust fully mediates the relationship between E-Shopping Orientation and Impulsive Buying Behaviour. In addition to contributing to literature in the area of customer behaviour, the findings also add to our understanding of a major section of the Indian customer base. (2024), (Universidad Pablo de Olavide). All Rights Reserved. -
Role of Digitalization and Government Effectiveness in Sustainable Energy Transition: Evidence From Asian Economies
This study explores how digitalization, through resident and non-resident innovation initiatives, along with government effectiveness, affects the transition to renewable energy generation in five Advanced (Australia, Hong Kong, Japan, New Zealand and Singapore) and seven Emerging (China, India, Indonesia, Malaysia, Philippines, Thailand and Vietnam) Asian economies. The research uses annual data from 1985 to 2022 and applies several econometric methods to analyse the impact of these factors on renewable energy generation in a panel setup while also considering economic growth and human capital as key control variables. The findings reveal that residential innovation negatively impacts renewable energy generation in Advanced Asia but has a positive effect in Emerging Asia. Additionally, government effectiveness and non-residential innovation hinder renewable energy generation in Emerging Asia while contributing positively in Advanced Asia. Economic growth and human capital show a positive association with renewable energy generation in both Advanced and Emerging Asian economies. These findings are robust to an alternative method used. Besides, additional robust results further indicate that artificial intelligence patents used as an alternative measure of digitalization hinder renewable energy generation in Emerging Asia and promote it in Advanced Asia. These findings provide valuable guidance for policymakers and stakeholders, highlighting the need for tailored strategies to drive sustainable energy transition in different economic contexts. 2025 John Wiley & Sons Ltd. -
Role of digital technologies to combat COVID-19 pandemic
Purpose: The unexpected epidemic of the latest coronavirus in 2019, known as COVID-19 by the Globe, a number of governments worldwide have been put in a vulnerable situation by the World Health Organization. The effect of the COVID-19 outbreak, previously experienced by Chinas citizens alone, has now become more pronounced. For practically every nation in the world, this is a matter of grave concern. The lack of assets to withstand the infection of COVID-19, mixed with the perception of overwhelmed medical mechanisms, pressured a number of places in a state of partial or absolute lockdown. Design/methodology/approach: The medical photos such as computed tomography (CT) and X-ray playa key role in the worldwide battle against COVID-19, while artificial intelligence (AI) has recently appeared. The power of imaging is further increased by technology tools and support for medical specialists. In comparison to the related direct health effects because of the COVID-19 disaster, this research identifies its impacts on the overall society. Findings: This paper hereby examines the rapid answers in the medical imaging community toward COVID-19 (empowered by AI). For example, the acquisition of AI-empowered images will significantly assist automate the scanning process and reshape the procedure as well. AI, too, may improve the quality of the job by correctly delineating X-ray and CT image infections, promoting subsequent infections, quantification. In addition, computer-aided platforms support radiologists make medical choices, i.e. for illness tracking, diagnosis and prognosis. Originality/value: This research encompasses the whole medical imaging pipeline and methods for research related to COVID-19, include a collection of images, segmentation, diagnosis and monitoring. In drawing stuff to minimize the effects of the COVID-19 epidemic, this paper is investigating the use of technologies such as the internet of things, unmanned aerial vehicles, blockchain, AI, big data and 5G. 2021, Emerald Publishing Limited.