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IoT and AI for Real-Time Customer Behavior Analysis in Digital Banking
Digital transformation has revolutionized the banking industry, ushering in an era of enhanced customer experiences and operational efficiency. The convergence of Internet of Things (IoT) and Artificial Intelligence (AI) technologies has further propelled this evolution by providing real-time insights into customer behavior. This research explores the integration of IoT and AI for real-time customer behavior analysis in the context of digital banking. The proliferation of connected devices, ranging from smart phones to wearables, has generated an unprecedented volume of data. IoT facilitates the collection of diverse data points, such as transaction history, location information, and device interactions, creating a comprehensive digital footprint for each customer. Simultaneously, AI algorithms leverage this wealth of data to analyze, predict, and respond to customer behavior dynamically. In the realm of digital banking, understanding and adapting to customer behavior in real-time is crucial for providing personalized services, preventing fraud, and optimizing operational processes. This research delves into the mechanisms by which IoT sensors and devices, coupled with AI algorithms, enable banks to gain deeper insights into customer behavior patterns. Key components of the proposed system include data acquisition through IoT devices, secure data transmission protocols, and AI-driven analytics engines. In conclusion, this research advocates for the symbiotic relationship between IoT and AI in digital banking to enable real-time customer behavior analysis. 2024 IEEE. -
Utilizing Artificial Intelligence-Powered Chatbots for Enhanced Customer Support in Online Retail
In many e-commerce contexts, live chat interfaces have become popular as a way to communicate with consumers and provide real-time customer support. Conversational software agents, commonly known as Chatbots, are systems created to converse with users in natural language and are often based on artificial intelligence (AI). These systems have replaced human chat service agents in many cases. Although AI -based Chatbots have been widely used due to their time and cost savings, they have not yet met consumer expectations, which may make users less likely to comply with chatbot requests. We empirically study, through a randomized online experiment, the impact of verbal humanoid design cues and a direct approach on compliance with user requirements, based on Social Reactions and Attachment Commitment Theory. Our results show that consumers are more likely to cooperate with chatbot service response requests when there is humanity and consistency. Furthermore, the results demonstrate that social presence plays a mediating role between humanoid design cues and user compliance. 2024 IEEE. -
A Machine Learning Approach for Revving Up Revenue of Indian Tech Companies
This study addresses a critical gap in research by examining the effectiveness of various machine learning models in predicting revenue for Indian tech companies. The V.A.R, ARIMA, simple moving average, weighted moving average, and FB Prophet models were employed and their performances was compared. The findings demonstrate that FB Prophet consistently outperforms other models, exhibiting superior accuracy in revenue forecasting. This underscores FB Prophet's potential to offer precise revenue predictions, enabling companies to gain insights into their financial health, anticipate market trends, and optimize decision-making. Future research could further enhance accuracy by incorporating economic indicators, providing a more holistic view of revenue dynamics and empowering companies to make more informed strategic decisions. 2024 IEEE. -
Advancing Road Safety through Driver Drowsiness Detection Using Deep Learning Model
Driver drowsiness poses a significant threat to public safety, contributing to numerous road accidents and fatalities annually. Drowsy drivers exhibit characteristic changes in facial expressions and behaviors, including eye closure, head nodding, and yawning. These indicators can be detected through various techniques, including image processing, computer vision, and machine learning. This research investigates a promising approach: utilizing a ResNet-101 deep convolutional neural network (CNN) for driver drowsiness detection based on eye, head, and mouth states. The model was trained on a vast dataset of 2.2 million images, covering diverse driving conditions. Despite achieving a 69% accuracy, suggesting real-world potential, computational limitations restricted training to only a quarter of the data. This necessitates further research with larger datasets and increased resources to enhance accuracy and robustness. 2024 IEEE. -
A Novel Approach to Predicting the Risk of Illegal Activity and Evaluating Law Enforcement Using WideDeep SGRU Model
The main reaction to the illicit extraction of natural resources in protected areas around the world is law enforcement patrols headed by rangers. On the other hand, research on patrols' efficacy in reducing criminal behavior is lacking. Similarly, tactics to enhance the effectiveness of patrol organization and monitoring have received very little attention. Sequencing is crucial for model training, feature selection, and preprocessing. Preprocessing steps include cleaning, discretizing, duplicating, and normalizing data. Feature selection makes use of genetic algorithms, which are basically search algorithms with an evolutionary bent that factor in natural selection and genetics. Training stacked GRU models necessitates meticulous feature management. Even the most cutting-edge algorithms, GRU and BiGRU, are no match for the suggested technique. An astounding 97.24% accuracy grade was disclosed by the results, showcasing exceptional growth. 2024 IEEE. -
Human-Computer Interaction: Innovations and Challenges in Virtual Reality
In an effort to shed light on the advances and difficulties that are shaping the area of Virtual Reality (VR), this research paper digs into the ever-evolving world of Human-Computer Interaction (HCI) within the context of VR. We have found important insights with theoretical and practical applications via a careful research technique comprising mathematical modelling, data collecting, and empirical analysis. Through our investigation of new technologies, we have shown the revolutionary potential of haptic feedback systems in VR settings. Our results, backed by a solid mathematical model, provide light on the measurable effect of haptic feedback and suggest it has the potential to radically alter user experiences in fields as diverse as gaming, instruction, and treatment. At the same time, we have overcome a number of obstacles inherent to virtual reality human-computer interaction, including motion sickness. Our mathematical model of motion sickness and its treatment lays the groundwork for creating VR experiences that are both enjoyable and safe for a wider range of users. This study highlights the ethical implications of VR HCI, highlighting the importance of responsible development and deployment in addition to advances and problems. To make sure that the advantages of this gamechanging technology are used in a responsible manner, we discuss issues like privacy, informed consent, and the possibility for addiction in VR. Our results, as we reach the end of our trip, are both a celebration of potential and a guide for where VR HCI is headed. They motivate more research into inclusive and human-centered design, personalized motion sickness prevention, and cutting-edge haptic feedback technologies. To further lead the development of VR HCI, we advocate for continuous multidisciplinary cooperation and the adoption of thorough ethical rules and regulations. 2024 IEEE. -
Artificial Intelligence Application in Human Resources Information Systems for Enhancing Output in Agricultural Companies
Artificial intelligence (simulated intelligence) apparatuses like master systems, normal language handling, discourse acknowledgment, and machine vision have changed how much work in agribusiness, yet in addition its nature. This is on the grounds that the total populace and interest for food are developing, and the climate and water supply are evolving. Specialists and researchers are presently moving towards involving new IoT advances in shrewd cultivating to assist ranchers with utilizing manmade intelligence innovation to improve seeds, crop security, and composts. This will get ranchers more cash-flow and help the pay of the country in general. In agribusiness, computer-based intelligence is making its mark in three primary regions: checking soil and harvests, prescient examination, and cultivating robots. Along these lines, ranchers are utilizing sensors and soil tests increasingly more to accumulate information that can be utilized by ranch the board apparatuses for additional exploration and examination. This book adds to the field by giving an outline of how computer-based intelligence is utilized in agribusiness. It begins with a prologue to simulated intelligence, including a survey of all the computer-based intelligence techniques utilized in horticulture, similar to AI, the Web of Things (IoT), master systems, picture handling, and PC vision. 2024 IEEE. -
Powering Ahead: Navigating Opportunities and Challenges in the Electric Vehicle Revolution
The technology is clearing ways for buzz in the market brimming with innovative items and new prospects. The government has planned to shift to electric vehicles by 2030, whether it is for personal or commercial use. As innovative improvements are developing quickly, it is blasting the market with the EVs industry which expected to transform the future (Rajkumar S, in Indian electric vehicle conundrum: a tale of opportunities amid uncertainties, 2020). Volvo company has also announced that it will be fully electric by 2030 (https://gadgets.ndtv.com, in Volvo to go all electric by 2030, sell exclusively online, 2021). It is expected that EVs will generate more demand for electricity and help in settling the focus on resources problem. It will also help in improving the financial feasibility of power sector projects. In India, there is more dependency on renewable energy so this is a chance to be independent and provide cheap power to the people. The EVs are more economical than petrol or diesel vehicles. The government is also giving incentives to the makers of electric vehicles. GST on electric vehicles is 12% as compared to petrol and diesel vehicles with 28% GST. As per the Electricity Act, 2003, a distribution license is needed to supply power from respective state electricity regulatory commissions. Another challenge is that charging the EVs will lead to a rise in the demand of electricity which is risky for the electricity distribution companies (www.livemint.com, in Indias electric vehicle drive: challenges and opportunities, 2017). Indians are very price conscious. A recent study revealed that Indians are ready to compromise on more charging time, but they are not ready to pay higher price for EVs (Gupta NS, in Electric vehicle adoption in India: study reveals three tipping points, 2020). From Fig.1, it can be seen that in 2014 investment in EVs was $2.2 billion which has increased to $406 billion in 2019 (Shanti S, in The road to green: what makes electric vehicle adoption a challenge for India. 2020). This shows that people are shifting toward EVs. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024. -
Beyond Automation: Understanding the Transformational Capabilities of AI in Management
The investigation explores at the various ways that artificial intelligence (AI) is affecting management techniques. The study highlights the dichotomy between automation and augmentation, highlighting how artificial intelligence (AI) can replace human work through automation, but its ultimate use in augmenting human capabilities (augmentation) leads to better organisational performance. This analysis reveals how AI-driven tactics enhance operational efficiency, decision-making, and productivity by synthesising research findings from a variety of domains, including manufacturing, banking, municipal sectors, and remote work environments. It also looks at how AI may change management through big data and data analytics, recommending a shift to an integrated strategy that combines automation and human understanding to promote creativity and long-term growth. 2024 IEEE. -
The Role of IoT in Revolutionizing Payment Systems and Digital Transactions in Finance
The revolutionary impact of the Internet of Things (IoT) on payment systems and digital transactions within the financial industry is investigated so as to better understand its implications. During this period of unparalleled digitalization in the financial environment, the Internet of Things has emerged as a crucial participant in the process of altering traditional payment paradigms. For the purpose of improving efficiency, security, and the overall user experience, this article analyzes the incorporation of Internet of Things (IoT) devices into financial transactions. These devices include smart cards, wearables, and linked appliances. The paper elucidates how Internet of Things-driven innovations are expediting payment processes, reducing transaction costs, and mitigating fraud risks. This is accomplished through a comprehensive investigation of case Researches, technology breakthroughs, and regulatory frameworks. In addition to this, the article investigates the implications of the Internet of Things (IoT) in terms of promoting financial inclusion by providing digital payment services to groups that were previously underserved. This research gives useful insights for policymakers, financial institutions, and technologists who are looking to navigate and harness the potential of the Internet of Things in transforming payment systems. These insights are gained through an examination of the obstacles and opportunities related with the adoption of IoT in the financial sector. 2024 IEEE. -
Analysis of Social Media Marketing Impact on Customer Behaviour using AI & Machine Learning
The study of client behaviour has been revolutionized by the combination of social media marketing with cutting-edge technology like Artificial Intelligence (AI) and Machine Learning (ML) in today's age of digital transformation. This study delves into the complex interplay between AI/ML, consumer involvement, and social media marketing methods. Our research exposes crucial insights via careful data collecting, sentiment analysis, and the construction of prediction models. By stressing the importance of catering content to individual interests, AI-driven customization emerges as a potent tool, increasing user engagement by 18%. Analysis of online sentiment shows how important it is to keep people feeling good about a business; postings with positive feelings get 30% more likes and comments on average. Accurate and time-saving insights from machine learning models provide up new avenues for optimizing marketing's use of available resources. As a result of the study's conclusions, companies will be able to better connect with their customers, use their resources more efficiently, and behave ethically moving forward. Promising new developments in the subject include the next steps, which include sophisticated AI models, temporal dynamics analysis, and investigation of long-term consequences, ethical issues, and multichannel techniques. This study helps companies, marketers, and policymakers better understand the convergence of technology and marketing in today's ever-changing digital world so that they may better serve their customers and build a successful brand over time. 2024 IEEE. -
Digital Soil Texture Classification Using Machine Learning Approaches
The texture of the soil is an important factor to consider during cultivation. The water transmission property is being regulated by the texture of the soil. To determine sand, silt and clays percentage present in a soil sample, a conventional laboratory method is used, which consumes more time. Digitization in agriculture has given a new direction of innovative research in agriculture domain. In this paper, based on image processing an efficient model has been developed for soil texture classification. Eight different image preprocessing techniques were used for the image enhancement. Out of that, the linear contrast adjustment found to be best in image enhancement. A feature vector was calculated by extracting six different features from the enhanced image. The feature vector of an image is input to the machine learning classifier. The various classifiers used in this research work are SVM, KNN, ANN and PNN. The accuracy of the classifiers was SVM (0.98), KNN (0.89), ANN (0.89) and PNN (0.86). From the result, it is found SVM model has higher rate in classification of soil. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024. -
An Investigation on the Mechanical and Durability Properties of Concrete Structures Incorporated with Steel Slag Industrial Waste
The construction sector constantly looks for novel approaches to promote sustainability, minimize environmental impact and improve structural properties of construction materials. This work explores the incorporation of steel slag, a by-product from steel manufacturing industry, into concrete blocks. This research investigates the effects of steel slag on the mechanical strength and durability of the prepared concrete blocks, through a series of laboratory tests, including compressive, tension, flexure strength, water absorption and acid attack. This study evaluates the viability and feasibility of incorporating steel slag into concrete block production. In this study, samples of concrete mixture were set with 0% to 20% insteps of 5% steel slag as coarse aggregate. The findings show that concrete blocks consisting 20% of steel slag exhibited better compressive, tensile, flexural strength, reduction in water absorption and improved resistance to chemicals. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024. -
Effects of Macro Economic Indicators on Foreign Portfolio Investments
In this study, both institutional and retail investors were observed making exits and entries based on macroeconomic data, utilizing measurable indicators such as GDP, inflation, bank rates, foreign exchange rates, trade volume on the national stock exchange, and portfolio investments. Employing a Vector Error Correction Model (VECM) in an econometric analysis, the study found a significant association between macroeconomic indicators and portfolio investments in India. Investors followed a discernible pattern of entering and exiting markets, with economic growth fostering greater investments. Notably, GDP, NSE Volume, and bank rates were identified as variables impacting foreign portfolio investments. In the long run, GDP positively affected foreign portfolio investments, while inflation and foreign exchange rates exhibited a detrimental influence, leading to decreased portfolio investments. Foreign Institutional Investors, prioritizing profits over business operations, focused on market sentiments, directing investments towards economies with potential performance and resulting in a higher volume of capital inflow. Overall, the study concludes that a robust economic condition attracts superior foreign portfolio investments. 2024 IEEE. -
MARS: Manual andAutomatic Robotic Sanitization onSocial Milieu
Sanitization is not a new term, but with the evolution of deadly COVID-19, the process came into the limelight quickly. The process was already utilized widely in hospitals, vaccination centers, food processing units, and medicine industries and suddenly became crucial in every domain related to our lives. Even though sanitization is considered the first line of defense against pandemic viruses like COVID-19, it is highly difficult to sanitize every nook and corner of bigger buildings and external structures like airports, railway stations, theaters, institutions, and hospitals. Slight carelessness to eliminate the virus from the sanitization process can reciprocate in the pandemic spread. Our proposed work deals with utilizing the accuracy and precision of robots to effectively sanitize bigger structures. The multi-faceted methodology of the work manages the comprehensive investigation of the robotic unit for the social setting. The concentrate additionally stretches out to refine the standard human behavioral reaction for modern robotic consideration in our lives. This will ease up the process and, at the same time, will reduce the chance of human error. The robotic structure is powered by a 12 V rechargeable battery, which has manual and automation cleaning modes. During manual mode, we control the robot with an Android application installed on the phone and connected with the robot through Bluetooth wireless connectivity. During automation, the mode robot moves in different directions and cleans and sanitizes the area independently. There is an ESP8266-based IoT connection unit to update the overall process for the cloud. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024. -
Exploring BERT and Bi-LSTM for Toxic Comment Classification: A Comparative Analysis
This study analyzes on the classification of toxic comments in online conversations using advanced natural language processing (NLP) techniques. Leveraging advanced natural language processing (NLP) techniques and classification models, including BERT and Bi-LSTM models to classify comments into 6 types of toxicity: toxic, obscene, threat, insult, severe toxic and identity hate. The study achieves competitive performance. Specifically, fine-tuning BERT using TensorFlow and Hugging Face Transformers resulted in an AUC ROC rate of 98.23%, while LSTM yielded a binary accuracy of 96.07%. The results demonstrate the effectiveness of using transformer-based models like BERT for toxicity classification in text data. The study discusses the methodology, model architectures, and evaluation metrics, highlighting the effectiveness of each approach in identifying and classifying toxic language. Additionally, the paper discusses the implementation of a userfriendly interface for real-time toxic comment detection, leveraging the trained models for efficient moderation of online content. 2024 IEEE. -
Optimal Management of Resources in Cloud Infrastructure through Energy Aware Collaborative Model
As the infrastructures of cloud computing provides paramount services to worldwide users, persistent applications are congregated using large scale data centres at the customer sides. For such wide platforms, virtualization technique has been incorporated for multiplexing the essential sources available. Due to the extensive application variations in the workloads, it is significant to handle the resource allocation methodologies of the virtual machines (VM) for assuring the Quality of Service (QoS) of cloud. On concentrating this, the paper proposed a Decentralized Energy-Aware Collaborative Model (DEACM) for effectively managing the data centres in cloud infrastructures. Initially, the optimal model for system management and power management are declared. Then, functions of workload vectors and data collection about workloads has been carried out for optimal selection of virtual machines to migrate for balancing loads efficiently. This can be further applied for Target-based VM Migration Algorithm for determining the migrating target for VM. Moreover, the algorithm involved in energy utilization with managed QoS. The developed DEACM is evaluated using CloudSim platform and the results are discussed. The results exemplify that the DEACM can balance the workload across variety of machines optimally and provide reduced energy consumption to the complete system efficiently. 2024 IEEE. -
Pandemic Pulse: Unveiling Insights with the Global Health Tracker Through AI and ML
The current study highlights the importance of data analysis by applying data visualization tools to help you understand the pandemic disease informational component, and how it can be converted into knowledge that might enhance decision-making processes. In Tableau, a software for displaying data, researchers have incorporated a pandemic disease informational component from Coursera to improve assessment and selection. After becoming familiar with the data and the data visualization technological advances, some of it will be expected to conduct an initial investigation to identify significant changes in the data that is under consideration, compile and present this pandemic disease informational component, and enhance the corporate decision-making process. This issue for inquiry highlights the significance of knowledge examination via the use of communication visualization applications to aid in your comprehension of the pandemic disease informational component as well as how it may be changed into knowledge that may enhance the process of arriving at decisions. The creators of the knowledge representation computation application scenario used data from Coursera to improve their studies and make decisions. One will need to conduct an exploratory inquiry to find notable trends within the data after familiarizing oneself with it by utilizing visualization programs to compile and distribute this data to improve the company's decision-making procedures. This specific software is designed to be utilized in an early administrative duties course, an undergraduate accounting data structure course, or a data analytics-only educational program as a basic introduction to an informative visualization computer application. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024. -
The Creation of Intelligent Surfaces for the Purpose of Next-Gen Wireless Networks
In preparation of the changing environment of 5th wave (5G) and prospective networks of cells, this study explores new methods to meet challenges that result from the erratic character of the communication medium. Traditionally viewed as a chance factor, the relationship between broadcast radio waves with surrounding factors lowers signal quality in modern times of wireless communications. This paper performs a full literature review on customizable autonomous surfaces (RISs) alongside their uses, stressing the chance for network managers to control radio wave features and minimize environmental spread problems. RISs allow effective control over waveform parameters, including the amplitude, phase, number, and polarization, that without needing complex encoder, decoder, or radio wave processing methods. Leveraging technical developments, metasurfaces, reflectarrays, phase shifts, and liquid crystals appear as potential options for RIS application, placing them as pioneers in the realization of 5G as well as subsequent networks. The study dives into current actions in the RIS-operated mobile phone network area and covers core research issues that deserve exploration to feed unlocking the full promise of RISs at wireless communication networks. 2024 IEEE. -
CeLaTis: A Large Scale Multimodal Dataset with Deep Region Network to Diagnose Cervical Cancer
Cervical cancer is a leading cause of mortality in third world countries. Although there are multiple ways of screening cervical cancer, colposcope image analysis is considered to be standard routine method of diagnosis. Due to factors like lack of skilled personnel and interobserver variability, there is a need for automated diagnostic support for cervical cancer. However, artificial intelligence solutions for medical image analysis done through deep and machine learning models require high quality, non-erroneous and sufficient amount of data. Owing to the lack of such established benchmark datasets for the colposcope images, this work aims at establishing a standard benchmark multi state colposcope image dataset that also contains clinical findings pertaining to each case. In order to establish the quality of the images, mask R-CNN method is used for segmenting the images. Subsequently, a series of IMAGENet pretrained deep learning models are deployed on the dataset to evaluate the performance. The dataset will be made available upon request for strictly research purposes. The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.