Employee Challenges and its Solutions in Virtual Information Technology Industry

Employee Challenges and its Solutions in Virtual Information Technology Industry

This study aimed at identifying the challenges faced by the employee working in virtual environment, to further propose a conceptual model and to explore the enabling factors required to provide sustainable solutions to these challenges. An organizations precursors are a must to mitigate the identified challenges by adopting the suggested solutions. In this era of IT and ICT, it is inevitable to understand what are those challenges, issues or problems employee of a virtual team faces and how do they resolve them or behave in that particular scenario. Radically changing work environment impacts the workforce productivity. In this ICT environment, it is unavoidable to expect challenges emerged out of such working conditions. Further, to study challenges becomes crucial for a better work environment. The qualitative grounded theory method approach has been used to identify challenges of 20 cases through in-depth interview techniques. The interviews have been then transcribed, coded and categorized. The conceptual model is the final outcome of this research work that depicts the challenges, the precursors ?? a company must have and last but not the least the recommended solutions to mitigate challenges. Keywords ?? IT (Information Technology), ICT (Information and Communication Technology), Challenges (A challenge is a general term referring to things that are imbued with a sense of difficulty and victory).

Pratibha .

Management