STUDY ON SENSE OF HUMOR AND WORK CULTURE IN HOTEL INDUSTRY IN BANGALORE

STUDY ON SENSE OF HUMOR AND WORK CULTURE IN HOTEL INDUSTRY IN BANGALORE

This research focuses two fundamental aspects of sense of humor and work culture in a hotel setting. Work culture is a complex construct in hotels, consisting of different attitudes, perceptions, values and beliefs and plays a significant role in moderating the relationship between sense of humor and work culture. The present investigation was carried out on 156 employees (managers, middle and front line staff)of different private sector hotels in Bangalore. Participants age range was 21 years to 50 years. The major objective of this study was to investigate the relationship between sense of humor and work culture among in hotel industry. Work opinion survey scale developed by Zeynep Aycan (2000) and for sense of humor a seven point scale developed by Paul Mc Ghee was administered. This research concludes that even though the interest in sense of humor by employees has been sporadic, sense of humor remains a pervasive and important topic and has potential of providing significant insights into management and work culture. Keywords: sense of humor, work culture, hotel industry

P JOHN JACOB

Management Studies