Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Articles Article Faculty Publications -Articles Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Routing TQM through HR strategies to achieve organizational effectiveness: themediating role of HR outcomes in India Subject The topic of the resource Human resources (HR); Organisational effectiveness; Soft TQM-HR outcomes; Soft TQM-HR practices; Total quality management (TQM) Description An account of the resource Purpose: The present research focuses on improving the awareness related to soft total quality management (TQM) practices by looking from the viewpoint of strategic human resources (HR). In addition, it is intended to reflect on the resulting soft TQM-HR outcomes and determine the mediating effect between soft TQM-HR strategies and organizational effectiveness (OE). Design/methodology/approach: An exploratory research methodology with an online survey technique was adopted for the study. Three hundred and three managerial-level personnel from nine large Indian manufacturing organizations participated in the research. A theoretical model is projected and verified using correlation and mediation analysis. Findings: The results show that commitment, reduced turnover intentions and satisfaction levels of employees mediate the relationship between resources, development and retention strategies and OE. However, the retention strategy has the strongest association with the OE of the three strategies. Also, of the three HR outcomes, satisfaction was strongly associated with OE. The analysis proved that the proposed model is an acceptable fit. Practical implications: Implementing HR-related TQM strategies will likely impact OE since it elicits positive HR outcomes such as commitment, reduced turnover intention and satisfaction. Recognizing human resources as a unique strategic asset will help HR managers devise adequate resourcing, development and retention strategies instrumental in executing TQM. Originality/value: The present micro study is unique in scrutinizing the influence of soft TQM-HR practices on organizational effectiveness by analysing the mediating effects of commitment, reduced turnover intention and satisfaction in Indian large-scale manufacturing organizations. The study is unique since no literature deciphers the linkages between HR strategies and organizational effectiveness in the Indian manufacturing sector. 2023, Emerald Publishing Limited. Creator An entity primarily responsible for making the resource Nayak S.; Ganesh A.; Bhat S.; Kumar R. Source A related resource from which the described resource is derived TQM Journal, Vol-37, No. 2, pp. 289-318. Publisher An entity responsible for making the resource available Emerald Publishing Date A point or period of time associated with an event in the lifecycle of the resource 2025-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1108/TQM-05-2023-0138" target="_blank" rel="noreferrer noopener">https://doi.org/10.1108/TQM-05-2023-0138</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85177699250&amp;doi=10.1108%2FTQM-05-2023-0138&amp;partnerID=40&amp;md5=c08d706066d71d916a78f336d96b5fb1" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85177699250&amp;doi=10.1108%2fTQM-05-2023-0138&amp;partnerID=40&amp;md5=c08d706066d71d916a78f336d96b5fb1</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 17542731 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Article Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Nayak S., School of Business and Management, Christ (Deemed to be University), Bangalore, India; Ganesh A., Department of Business Administration, St Joseph Engineering College, Mangalore, India; Bhat S., Department of Mechanical Engineering, St Joseph Engineering College, Mangalore, India; Kumar R., Department of Business Administration, St Joseph Engineering College, Mangalore, India