Future of knowledge management in investment banking: Role of personal intelligent assistants
- Title
- Future of knowledge management in investment banking: Role of personal intelligent assistants
- Creator
- Radhakrishna V.; Ravi H.; Elango S.; Divyashree V.; Jaganathan A.; Ponnusamy M.
- Description
- Purpose: The studys objective focuses on investigating the involvement of Personal Intelligent Assistants (PIAs) in the Knowledge Management Process (KMP) in Investment Banking Companies leading to Industrial Revolution 5.0 leading to effective Organizational Knowledge Management. Design/Methodology: A Self-administered Survey Questionnaire was circulated to 695 employees of Investment Banking Companies operating in Bangalore, Mumbai, Delhi, Hyderabad, Chennai, and Pune using the Cluster Sampling method. The Covariance-based Structural Equation Modelling (CB-SEM) and Gradient Boosting Regression technique of Machine Learning were used to validate the hypothesis through JASP V.18 Software. Knowledge Creation, Knowledge Sharing, Knowledge Retrieval, Knowledge Application, and Organizational Knowledge Management are the crucial constructs considered in the study. Findings: The results revealed that Knowledge Application is the most influencing factor in effective organizational Knowledge management among the Investment Banks followed by Knowledge Sharing. It also emphasizes that they have a weak Knowledge retrieval process and minimal efforts taken to create knowledge within these banks. Implications: The PIAs can facilitate effective Data Analysis and research in managing vast data eliminating the repeated tasks in portfolio reconciliation and offering personalized recommendations to manage portfolios. It enables in compliance, risk management, client relationship management, real-time monitoring and leveraged decision-making through predictive analysis. The Author(s) 2024.
- Source
- Methodological Innovations, Vol-17, No. 4, pp. 229-247.
- Date
- 2024-01-01
- Publisher
- SAGE Publications Inc.
- Subject
- investment banking; knowledge management; machine learning and industrial revolution; Personal intelligent assistants; structural equation modelling
- Coverage
- Radhakrishna V., Mount Carmel College, School of Commerce, Bangalore, India; Ravi H.; Elango S., CHRIST (Deemed to be University), Karnataka, Bangalore, India; Divyashree V., CHRIST (Deemed to be University), Karnataka, Bangalore, India; Jaganathan A., CHRIST (Deemed to be University), Karnataka, Bangalore, India; Ponnusamy M., Sona College of Technology, Tamil Nadu, Salem, India
- Rights
- All Open Access; Gold Open Access
- Relation
- ISSN: 20597991
- Format
- Online
- Language
- English
- Type
- Article
Collection
Citation
Radhakrishna V.; Ravi H.; Elango S.; Divyashree V.; Jaganathan A.; Ponnusamy M., “Future of knowledge management in investment banking: Role of personal intelligent assistants,” CHRIST (Deemed To Be University) Institutional Repository, accessed February 25, 2025, https://archives.christuniversity.in/items/show/12651.