Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Articles Article Faculty Publications -Articles Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Young adults experience of housing and real estate chatbots in India: effort expectancy moderated model Subject The topic of the resource Artificial intelligence; Chatbots; Effort expectancy; Housing and real estate; Information system model; Young adult user experience Description An account of the resource Purpose: This study aims to recognize the role of information system (IS) model on young adults experience of housing and real estate chatbots. This model of IS takes into account the quality of information, the quality of system and the quality of service. Design/methodology/approach: This study uses a sample frame for analysis which comprises young adult population in India, i.e. between the ages of 18 and 35. A questionnaire consisting of five components was used to collect information in a structured manner. The 386 responses thus collected were analysed using the structural equation model. Findings: It was found that there is a significant influence of the quality of information, quality of system and quality of service on young adults experience of housing and real estate chatbots. The findings also showed that there is moderation role of effort expectancy between the quality parameters and young adults user experience of housing and real estate chatbots. Research limitations/implications: This study focusses exclusively on the young adults from various parts of India. Future research can consider larger population categories across age groups and across sectors employing chatbots. Practical implications: This study will enable in-depth understanding of IS model quality dimensions relation with the user experience. In particular, housing and real estate organisations will profit from the expanded usage of artificial intelligence through chatbots for user correspondence and communication. Originality/value: To the best of the authors knowledge, this study is first of its kind, as it investigates how IS model quality dimensions affect the young adults experience of housing and real estate chatbots in India. This study also ventures into identifying the moderation role of effort expectancy between the quality dimensions as per IS model and young adults experience of housing and real estate chatbots. This study will be useful for the stakeholders of housing and real estate industry. 2023, Emerald Publishing Limited. Creator An entity primarily responsible for making the resource James B.V.; Joseph D.; Daniel N. Source A related resource from which the described resource is derived International Journal of Housing Markets and Analysis, Vol-17, No. 4, pp. 1050-1066. Publisher An entity responsible for making the resource available Emerald Publishing Date A point or period of time associated with an event in the lifecycle of the resource 2024-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1108/IJHMA-01-2023-0004" target="_blank" rel="noreferrer noopener">https://doi.org/10.1108/IJHMA-01-2023-0004</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85152006530&amp;doi=10.1108%2FIJHMA-01-2023-0004&amp;partnerID=40&amp;md5=7a93408499491af14b6b0a82168ef7ed" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85152006530&amp;doi=10.1108%2fIJHMA-01-2023-0004&amp;partnerID=40&amp;md5=7a93408499491af14b6b0a82168ef7ed</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 17538270 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Article Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant James B.V., School of Commerce, Finance and Accountancy, CHRIST (Deemed to be University), Pune Lavasa Campus, Lavasa, India; Joseph D., School of Commerce, Finance and Accountancy, CHRIST (Deemed to be University), Pune Lavasa Campus, Lavasa, India; Daniel N., School of Commerce, Finance and Accountancy, CHRIST (Deemed to be University), Pune Lavasa Campus, Lavasa, India