BYJUS; EdTech; Layoffs; Toxic work culture
Learning outcomes: This case study provides students/managers an opportunity to learn about the following: to infer the challenges involved in the downsizing of employees; to asses and evaluate BYJUS organizational culture; and to determine the impact of workplace toxicity. Case overview/synopsis: The focus of this case is the controversy faced by BYJUS due to its mass layoffs and toxic work culture. This case discusses the CEOs dilemma in resolving the controversy. Two rounds of mass layoffs at BYJUS are discussed in detail. The industrial dispute filed by Employees Union against BYJUS accusing it of denying due compensation to laid-off employees is also discussed. This case consists of a section explaining the toxic work culture at BYJUS, which is supported by employee complaints. The CEOs justification and apology have been illustrated in this case. The case ends with a closing dilemma and challenges faced by the CEO. Complexity academic level: The case is best suited for undergraduate students studying Human Resources Management subjects in Commerce and Business Management streams. The authors suggest that the instructor inform students to read the case before attending the 90-min session. It can be executed in the classroom after discussing the theoretical concepts. Supplementary material: Teaching notes are available for educators only. Subject code: CSS 6: Human Resource Management. 2024, Emerald Publishing Limited.
Emerald Emerging Markets Case Studies, Vol-14, No. 4, pp. 1-12.
https://doi.org/10.1108/EEMCS-12-2023-0507 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85208532331&doi=10.1108%2fEEMCS-12-2023-0507&partnerID=40&md5=907e3af4a570a4eca54359e2b4c24d02
Saldanha A., Department of Marketing, St Josephs Institute of Management, Bangalore, India; Aranha R., School of Business and Management, Christ University, Bangalore, India