Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Articles Article Faculty Publications -Articles Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Cognitive technology in human capital management: a decision analysis model in the banking sector during COVID-19 scenario Subject The topic of the resource AI; artificial intelligence; banking; cognitive technologies; COVID-19; HCM; human capital management; machine learning; ML Description An account of the resource Cognitive technologies are products of the artificial intelligence (AI) domain which execute tasks that only humans used to perform. The impact of cognitive technologies on the management of human capital (HC) has a massive effect in the banking sector. This paper studies the transformation of cognitive technology to human capital management (HCM) in the banking sector during the COVID-19 pandemic. The study draws data from 201 bank employees working in private, public, and foreign banks using a multi-stage sampling method in India. A number of hypotheses were framed and tested using multivariate and regression analyses. The results from the study indicate a significant change in the performances of bank employees statistically during the transformation of cognitive technologies. Cognitive technologies such as payment, product customisation, self-services, workload alleviation, automated back-office function, and a personalised experience significantly contribute to the HCM. 2024 Inderscience Enterprises Ltd. Creator An entity primarily responsible for making the resource Arumugam S.K.; Abey J.; Seranmadevi R.; Srivastava S.; Dwivedi A. Source A related resource from which the described resource is derived International Journal of Applied Decision Sciences, Vol-17, No. 5, pp. 657-680. Publisher An entity responsible for making the resource available Inderscience Publishers Date A point or period of time associated with an event in the lifecycle of the resource 2024-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1504/IJADS.2024.140852" target="_blank" rel="noreferrer noopener">https://doi.org/10.1504/IJADS.2024.140852</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203262596&amp;doi=10.1504%2FIJADS.2024.140852&amp;partnerID=40&amp;md5=8f557dd57542081710d6d2bd2a4bd331" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203262596&amp;doi=10.1504%2fIJADS.2024.140852&amp;partnerID=40&amp;md5=8f557dd57542081710d6d2bd2a4bd331</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 17558077 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Article Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Arumugam S.K., School of Commerce, Presidency University, Bengaluru, India; Abey J., College of Business Administration, Kingdom University, Bahrain; Seranmadevi R., Professional Studies Department, CHRIST (Deemed to be University), Bangalore, India; Srivastava S., Department of Professional Studies, CHRIST (Deemed to be University), Bangalore, India; Dwivedi A., Operations Management and Decision Sciences, Jindal Global Business School, O.P. Jindal Global, Institution of Eminence Deemed to be University, Sonipat, India