Getting Rid of Organizational Complacency in a Dynamic Environment

Title

Getting Rid of Organizational Complacency in a Dynamic Environment

Creator

Aranha R.; Dsouza A.; Saldanha A.; Balasundaram S.; Basavaraj S.

Description

This case investigates the external consultants organizational diagnosis aimed at understanding the imperative for change within Infotics Solutions. It explores various concepts, including the nature of planned change and the resistance exhibited by employees. Emphasis is placed on the necessity of a comprehensive organizational diagnosis before embarking on the change process, highlighting the pitfalls of relying solely on a leaders intuition and experience to initiate change. Furthermore, the case underlines the implementation of human resource management interventions and their significance from both employee and organizational standpoints. It addresses the protagonists recognition of the need for external consultants expertise to grasp the problem and devise a strategic change process. The consultants methodical approach to planning change across different themes to achieve organizational objectives is elucidated, featuring the importance of employing the right diagnosis technique in situations where the problem is unclear. The case also showcases the consultants analytical approach to problem-solving, offering specific solutions tailored to the organizations needs. Ultimately, it illustrates the challenges faced by organizations that lean heavily on past successes and struggle to adapt to evolving environmental demands. Lastly, the case highlights the importance of analysing survey results and implementing theme-based interventions to address the issues confronting the organization and its employees at Infotics Solutions. 2024 Lahore University of Management Sciences.

Source

Asian Journal of Management Cases

Date

2024-01-01

Publisher

Sage Publications India Pvt. Ltd

Subject

career planning; Change management; diagnostic process; human resource interventions; planned change; six-box Weisbord

Coverage

Aranha R., School of Business and Management, Christ (Deemed to be University), Karnataka, Bangalore, India; Dsouza A., School of Business and Management, Christ (Deemed to be University), Karnataka, Bangalore, India; Saldanha A., St Josephs Institute of Management, Karnataka, Bengaluru, India; Balasundaram S., School of Business and Management, Christ (Deemed to be University), Karnataka, Bangalore, India; Basavaraj S., School of Business and Management, Christ (Deemed to be University), Karnataka, Bangalore, India

Rights

Restricted Access

Relation

ISSN: 9728201

Format

Online

Language

English

Type

Article

Identifier

https://doi.org/10.1177/09728201241246393

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