Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Articles Article Faculty Publications -Articles Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Analysis of factors impacting firm performance of MSMEs: lessons learnt from COVID-19 Subject The topic of the resource COVID-19; Firm performance; MSMEs; Organizational resilience; Supply chain disruptions Description An account of the resource Purpose: The micro, small and medium scale enterprises (MSMEs) faced various challenges in the ongoing COVID-19 pandemic, making it challenging to remain competitive and survive in the market. This research develops a model for MSMEs to cope with the current pandemic's operational and supply chain disruptions and similar circumstances. Design/methodology/approach: The exhaustive literature review helped in identifying the constructs, their items and five hypotheses are developed. The responses were collected from the experts working in MSMEs. Total 311 valid responses were received, and the structural equation modeling (SEM) approach was used for testing and validating the proposed model. Findings: Critical constructs identified for the study are-flexibility (FLE), collaboration (COL), risk management culture (RMC) and digitalization (DIG). The statistical analysis indicated that the four latent variables, flexibility, digitalization, risk management culture and collaboration, contribute significantly to the firm performance of MSMEs. Organizational resilience (ORS) mediates the effects of all the four latent variables on firm performance (FP) of MSMEs. Practical implications: The current study's findings will be fruitful for the manufacturing MSMEs and other firms in developing countries. It will enable them to identify the practices that significantly help in achieving the firm performance. Originality/value: The previous researches have not considered the effect of organizational resilience on the firm performance of MSMEs. This study attempts to fill this gap. 2022, Emerald Publishing Limited. Creator An entity primarily responsible for making the resource Baral M.M.; Mukherjee S.; Nagariya R.; Singh Patel B.; Pathak A.; Chittipaka V. Source A related resource from which the described resource is derived Benchmarking, Vol-30, No. 6, pp. 1942-1965. Publisher An entity responsible for making the resource available Emerald Publishing Date A point or period of time associated with an event in the lifecycle of the resource 2023-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1108/BIJ-11-2021-0660" target="_blank" rel="noreferrer noopener">https://doi.org/10.1108/BIJ-11-2021-0660</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85125803202&amp;doi=10.1108%2FBIJ-11-2021-0660&amp;partnerID=40&amp;md5=c5332765244f33b908c60f70b53530f7" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85125803202&amp;doi=10.1108%2fBIJ-11-2021-0660&amp;partnerID=40&amp;md5=c5332765244f33b908c60f70b53530f7</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 14635771; CODEN: BQMTF Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Article Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Baral M.M., Department of Operations, GITAM Institute of Management, GITAM (Deemed to be University), Visakhapatnam, India; Mukherjee S., Department of Operations, GITAM Institute of Management, GITAM (Deemed to be University), Visakhapatnam, India; Nagariya R., School of Business and Management, CHRIST University, Delhi NCR Campus, Ghaziabad, India; Singh Patel B., Department of Operations Management, Thiagarajar School of Management, Madurai, India; Pathak A., Department of Management, Bule Hora University, Bule Hora, Ethiopia; Chittipaka V., School of Management Studies, Indira Gandhi National Open University, New Delhi, India