Driving Financial Inclusion: Technology as an Indicator of Financial Ecosystem Development During the COVID-19 Pandemic in India
- Title
- Driving Financial Inclusion: Technology as an Indicator of Financial Ecosystem Development During the COVID-19 Pandemic in India
- Creator
- Parvathy V.K.; Kumar J.
- Description
- This paper examines Indias level of digital access to financial services as compared to other Asian countries. The study also intends to analyse whether COVID-19 has influenced the usage trend of the selected digital payment indicators in India. Data has been collected from the World Bank Global Findex Database and RBI bulletins. Cross country descriptive analysis was used for studying Indias digital financial access against the other Asian countries. Event study methodology followed by trend analysis was employed to examine whether COVID-19 has impacted the digital payment indicators usage in India. The findings of the study indicated that Indias position in digital financial access needs to be improved. It was further identified that COVID-19 has increased the usage of digital modes for financial transactions in India. There has been a significant increase in the usage volume of mobile banking after the declaration of the pandemic. Govt. can frame its action plans to make use of the opportunity created through the pandemic to improve digital financial access in India. 2022 IGI Global. All rights reserved.
- Source
- International Journal of e-Business Research, Vol-18, No. 1
- Date
- 2022-01-01
- Publisher
- IGI Global
- Subject
- COVID-19; Financial Access; Financial Inclusion; ICT; Pandemic
- Coverage
- Parvathy V.K., School of Business and Management, CHRIST University, Bangalore, India; Kumar J., School of Business and Management, CHRIST University, Bangalore, India
- Rights
- All Open Access; Gold Open Access
- Relation
- ISSN: 15481131
- Format
- Online
- Language
- English
- Type
- Article
Collection
Citation
Parvathy V.K.; Kumar J., “Driving Financial Inclusion: Technology as an Indicator of Financial Ecosystem Development During the COVID-19 Pandemic in India,” CHRIST (Deemed To Be University) Institutional Repository, accessed February 24, 2025, https://archives.christuniversity.in/items/show/15198.