Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Articles Article Faculty Publications -Articles Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource I Can Live Without Banks, but Not Without Banking: Role of Trust on Loyalty and Evangelism Subject The topic of the resource Consumers'Trust; E-Banking Evangelism; E-Banking Loyalty; India; PLS-SEM; Public Sector Banks; WEBQUAL; Website Quality Description An account of the resource The purpose of this paper is to examine the antecedents of e-banking loyalty and evangelism via threefold construct of WEQUAL (usability, information quality, and service interaction) of public sector banks operating in India. Moreover, it also investigates the mediating role of consumers' trust on the website quality of these banks and their impact on e-banking loyalty and evangelism. The data was collected from 243 respondents through online questionnaire. In order to develop the model and test the hypotheses, partial least square structural equation modeling (PLS-SEM) was done through Smart PLS version 3.2.9. Results assert that website quality of banks positively influences the trust of consumers via usability, information quality, and service interaction. Also, consumer trust plays a mediation role between WEBQUAL constructs and e-banking loyalty and evangelism. 2021 IGI Global. All rights reserved. Creator An entity primarily responsible for making the resource Sharma N.; Goel P.; Sharma A. Source A related resource from which the described resource is derived International Journal of Electronic Government Research, Vol-17, No. 3, pp. 1-20. Publisher An entity responsible for making the resource available IGI Global Date A point or period of time associated with an event in the lifecycle of the resource 2021-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.4018/IJEGR.2021070101" target="_blank" rel="noreferrer noopener">https://doi.org/10.4018/IJEGR.2021070101</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85110515086&amp;doi=10.4018%2FIJEGR.2021070101&amp;partnerID=40&amp;md5=33ece48fd0561a224c7b9d55bba0b43a" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85110515086&amp;doi=10.4018%2fIJEGR.2021070101&amp;partnerID=40&amp;md5=33ece48fd0561a224c7b9d55bba0b43a</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 15483886 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Article Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Sharma N., Christ University, Deemed, India; Goel P., Shaheed Bhagat Singh College, University of Delhi, India; Sharma A., Chandragupt Institute of Management, Patna, India