Sense of humour and work culture: A study based in the luxury hotels in Bangalore, India

Title

Sense of humour and work culture: A study based in the luxury hotels in Bangalore, India

Creator

Mathew J.; John J.P.; Nair S.

Description

Employee well-being has been a focus area for Human Resource managers as well as top management alike. The belief that healthy, happy employees would be more efficient, and consequently contribute more, has verily driven the research to understand the implications of different aspects of an employees health and happiness. Based on the work of key humour researcher Dr. Paul McGhee, it has been established that humour does play a key role in ensuring a happy and healthy workforce. The current study attempts to evaluate the benefits of the use of humour at the workplace, primarily in terms of influencing the work culture. The data for the study has been collected from the hotel sector and has been analysed to understand the use of humour and its influence on the work culture. The findings suggest that the presence and use of humour has a strong positive impact on work culture. The researchers also found that, contrary to previous literature, the use of humour did not depend on demographic variables like age, tenure in the current organization or total work experience. Furthermore, the study also attempts to understand how the use of humour would impact the work culture. In this regard, the researchers found that certain dimensions of humour at the workplace, had a stronger impact on the culture and it is expected that the findings would guide the behaviour of leaders and managers in the creation of a mutually beneficial workplace. 2020, Universidade de Aveiro. All rights reserved.

Source

Journal of Tourism and Development, Vol-2020, No. 34, pp. 99-111.

Date

2020-01-01

Publisher

Universidade de Aveiro

Subject

Hospitality; Hotels; Humour; India

Coverage

Mathew J., School of Business and Management, CHRIST (Deemed to be University), Bangalore, India; John J.P., School of Business and Management, CHRIST (Deemed to be University), Bangalore, India; Nair S., School of Business and Management, CHRIST (Deemed to be University), Bangalore, India

Rights

Restricted Access

Relation

ISSN: 16459261

Format

Online

Language

English

Type

Article

Identifier

https://doi.org/10.34624/rtd.v0i34.22351

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