Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Articles Article Faculty Publications -Articles Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Sustainable after sale services: The effect of perceived value on customers behavioural intention Subject The topic of the resource Customersbehavioural intentions; Hedonic value; Sustainable after sale services; Utilitarian value Description An account of the resource There is an increasing beleive that the biggest show stopper in any industry will no longer be technology or capital, but the environment (Sheth &amp; Sinha, 2015). It evidently defines the main problem of our world today, and the concern, regarding our future generations. Ensuring that our action today do not limit the range of economic, social, and environmental options to future generation, the fundamental principle of sustainability has emerged (Trevena, Kaldor &amp; Downs, 2014).In light of the same concern, Recently, sustainability management has developed in the service industry. Green/sustainable after sale services in customer durables have been progressively joining the service industry. Customersupport determinesthe sustainable development of the consumer durable industry for their services. This paper aims to explore relationships among perceived values viz. hedonic and utilitarian values, and behaviour intentions of the customer. A total of 360valid questionnaires were collected, and regression method was used to measure and test the research hypotheses. Thestudy presents empirical evidence of impact of hedonic and utilitarian values on customersbehavioural intentions. Finally, theoretical and practical implications are discussed and suggestions for future research are provided. 2019 SERSC. Creator An entity primarily responsible for making the resource Gupta R.; Raman S. Source A related resource from which the described resource is derived International Journal of Advanced Science and Technology, Vol-28, No. 16, pp. 1188-1197. Publisher An entity responsible for making the resource available Science and Engineering Research Support Society Date A point or period of time associated with an event in the lifecycle of the resource 2019-01-01 Identifier An unambiguous reference to the resource within a given context <a href="" target="_blank" rel="noreferrer noopener"></a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85081344099&amp;partnerID=40&amp;md5=aba5b5dc1f0b480971dcba7add0dafe6" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85081344099&amp;partnerID=40&amp;md5=aba5b5dc1f0b480971dcba7add0dafe6</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 20054238 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Article Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Gupta R., CHRIST (Deemed to be University), Bengaluru, India; Raman S.