E-governance diffusion in the telecenters of Karnataka-a gender analysis
subject: Accountability; AJSKs; Atalji JanaSnehi Kendras; Citizen benefit certificates; Citizen services; E-governance; E-governance diffusion; Gender and e-governance; Gender differentials; Governance; Hoblis; NadaKacheri centers; Telecenters; Transparency
description: E-governance is the interaction between a government and its citizens to deliver services in an efficient manner by means of information technology and telecommunication. The current study takes into account three aspects namely-economical, governance and services that impact the e-governance diffusion in the telecenters set up at the hobli level of Karnataka state. A framework is created with these aspects and validated through the present study. The study explores whether gender differentials exist in the e-governance diffusion process. The research adds up to the literature in establishing that gender differentials disappear when the e-governance is in the stage of maturity. One-way ANOVA is used to identify the gender differentials in e-governance diffusion through the NadaKacheri centres of Karnataka. The study proposes policy changes by the government to render better services and governance to the citizens. 2017 Inderscience Enterprises Ltd.
creator: Iyer L.S.; Subba Rao R.N.
source: International Journal of Business Information Systems, Vol-24, No. 4, pp. 452-468.
publisher: Inderscience Publishers
date: 2017-01-01
rights: Restricted Access
relation: ISSN: 17460972
format: Online
language: English
type: Article
coverage: Iyer L.S., R and D Centre, Bharathiar University, Coimbatore, Tamil Nadu, 641 046, India, Institute of Management, Christ University, Bengaluru, Karnataka, 560 029, India; Subba Rao R.N., SSMRV College, No. 17, 26th Main, 36th Cross, Jayanagar Bengaluru, Karnataka, 560 041, India