Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Book Chapter Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource The role of personal harmony and organisational citizenship behaviour in enhancing job satisfaction of teachers working in Indian higher educational institutions during the COVID-19 catastrophe in the VUCA world Subject The topic of the resource COVID-19 pandemic; Higher educational institutions (HEIs); Job satisfaction (J.S.); Organisational citizenship behaviour (OCB); Personal harmony (PH); VUCA world Description An account of the resource Purpose: The COVID-19 pandemic has been a good example of a Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) world. Higher educational institutions (HEIs) have faced a massive hit because the jobs in this industry have become unexpected. Considering the most valuable assets 'Teachers' crunched in the VUCA crisis, the study intends to determine if personal harmony (PH) and organisational citizenship behaviour (OCB) would enhance teachersjob satisfaction (JS). Design/methodology/approach: Data are collected from the teachers of Indian HEIs and teachers who have experienced the impact of the COVID-19 catastrophe (VUCA). Considering the pandemic restrictions, data have been collected through an online survey (N = 364). Practical Implications: PH is an individual's internal quality and attribute that cannot be developed on force or situational need. Even in an uncertain situation, teachers have tried their best to contribute through professional service. Hence, people who possess PH contribute their best even though unsatisfied with their jobs. Originality/value: This study has focused on finding the relationship between two different variables, PH and OCB (which has not been explored in Asian countries, majorly in India, where it has a vast cultural diversity and structure influencing the educational policies) that hinders the factors influencing JS, where these two variables are highly influenced by hygiene factors such as values, culture, ethical standards, personal belief, leadership styles, and fair treatment showcased by the organisations/institutions. 2024 The authors. Published under exclusive licence by Emerald Publishing Limited. All rights reserved. Creator An entity primarily responsible for making the resource Alex P.R.M.; Nelson D.; Anand S.R.M. Source A related resource from which the described resource is derived VUCA and Other Analytics in Business Resilience, pp. 101-126. Publisher An entity responsible for making the resource available Emerald Group Publishing Ltd. Date A point or period of time associated with an event in the lifecycle of the resource 2024-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1108/978-1-83753-902-420241005" target="_blank" rel="noreferrer noopener">https://doi.org/10.1108/978-1-83753-902-420241005</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85193390917&amp;doi=10.1108%2F978-1-83753-902-420241005&amp;partnerID=40&amp;md5=52f743ceef89a2dad72f59b63c6d2b2c" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85193390917&amp;doi=10.1108%2f978-1-83753-902-420241005&amp;partnerID=40&amp;md5=52f743ceef89a2dad72f59b63c6d2b2c</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISBN: 978-183753902-4; 978-183753903-1 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Book chapter Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Alex P.R.M., School of Commerce, Finance and Accountancy, Christ University, Bangalore, India; Nelson D., School of Commerce, Finance and Accountancy, Christ University, Bangalore, India; Anand S.R.M., Department of Commerce, Kumaraguru College of Liberal Arts and Science, Coimbatore, Tamil Nadu, India