Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Book Chapter Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Towards sustainable business: Review of sentiment analysis to promote business and well-being Subject The topic of the resource Business Process; SDG goals; Sentiment Analysis; Sustainability; User experiences; User Reviews Description An account of the resource Sustainability in business is expected considering the growth in the long run. Sustainable development goals are important for our sustainability on this planet. In case of a business, it is essential to ensure sustainable processes and sustainability of the existing customers. Sustainable customers can in turn contribute to improving the process by providing constructive suggestions to the business. This paper is an attempt to review sentiment analysis techniques to improve the customer experience of a business. 2024 Srinesh Thakur, Anvita Electronics, 16-11-762, Vijetha Golden Empire, Hyderabad. Creator An entity primarily responsible for making the resource Goswami M.; Sharma A. Source A related resource from which the described resource is derived Emerging Trends and Innovations in Industries of the Developing World: A Multidisciplinary Approach, pp. 122-126. Publisher An entity responsible for making the resource available CRC Press Date A point or period of time associated with an event in the lifecycle of the resource 2023-01-01 Identifier An unambiguous reference to the resource within a given context <a href="" target="_blank" rel="noreferrer noopener"></a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85174182398&amp;partnerID=40&amp;md5=3a7c50fd5bef7a96c334bf094bbca424" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85174182398&amp;partnerID=40&amp;md5=3a7c50fd5bef7a96c334bf094bbca424</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISBN: 978-100381954-7; 978-103260103-8 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Book chapter Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Goswami M., CHRIST (Deemed to be University), Bangalore, India; Sharma A., CHRIST (Deemed to be University), Bangalore, India