Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Book Chapter Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Disrupted Diners: Impacts of COVID-19 on Restaurant Service Systems and Technological Adaptations Subject The topic of the resource COVID-19; Dining; Disruption; Food service; Technology Description An account of the resource Measures such as lockdowns and social distancing may have effectively controlled the pandemic, but they have a tremendous detrimental effect on businesses relying heavily on face-to-face communications such as the restaurant and dine-in industry. With the current COVID-19 pandemic, the restaurant and dine-in places had to face the brunt of losing customers due to government-mandated public health measures. The restaurant sector had to look for an overhaul immediately as the disruptions caused by the pandemic has pushed them either on the verge of closure or bad financial health. Nevertheless, an upsurge of technological advancements has come as a lender of last resort to the restaurant industry. This chapter presents the major disruptions caused by the pandemic in the in-person dining sector. It also sheds light on the various methods shaping the future of the restaurant industry. Finally, the chapter deals with the different prospects and challenges awaiting the paths of transformation and draws a framework called The Dining Spectrum as a contribution to the existing literature. The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2022. Creator An entity primarily responsible for making the resource Mohanty P.; Mahender Singh A.; Hussain S.; Gavinolla M.R. Source A related resource from which the described resource is derived Tourism and Hospitality in Asia: Crisis, Resilience and Recovery, pp. 113-124. Publisher An entity responsible for making the resource available Springer Nature Date A point or period of time associated with an event in the lifecycle of the resource 2023-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1007/978-981-19-5763-5_8" target="_blank" rel="noreferrer noopener">https://doi.org/10.1007/978-981-19-5763-5_8</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85163490456&amp;doi=10.1007%2F978-981-19-5763-5_8&amp;partnerID=40&amp;md5=b5cb436fdbebbe6ebd905455f1de07fa" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85163490456&amp;doi=10.1007%2f978-981-19-5763-5_8&amp;partnerID=40&amp;md5=b5cb436fdbebbe6ebd905455f1de07fa</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISBN: 978-981195763-5; 978-981195762-8 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Book chapter Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Mohanty P., Department of Business Administration, Christ (Deemed to be University), Bengaluru, India; Mahender Singh A., Department of Tourism and Hospitality Management, Jamia Millia Islamia (A Central University), New Delhi, India; Hussain S., Department of Tourism and Hospitality Management, Jamia Millia Islamia (A Central University), New Delhi, India; Gavinolla M.R., National Institute of Tourism and Hospitality Management (NITHM), Telangana, Hyderabad, India, Institute of Social, Economic, and Humanities Research (HESPI), Vidzeme University of Applied Sciences, Valmiera, Latvia