Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Book Chapter Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Importance of Artificial Intelligence (AI) and Robotic Process Automation (RPA) in the Banking Industry: A Study from an Indian Perspective Subject The topic of the resource Anomaly; Artificial intelligence; Banking; Fraud; Robotic automation process Description An account of the resource The papers primary focus is intelligence creation by AI and fast implementation by RPA. It starts with the applicability of the Turing test propounded by Alan Turing, the father of Artificial Intelligence (AI). At the backdrop lies various events, namely the recent motivation addition of various bank account holders. These factors fuelled the demand for AI and RPA implementation in the banking industry. It pitched how AI and RPA work in real-time scenarios such as financial fraud and money laundering. It discusses how AI builds the knowledge graph and recommends products and services for each customer. This knowledge is implemented and delivered using RPA. The AI application gained prominence in every banking business segment, such as equity, personal, investment and loan. The application of RPA is present in all business segments, although the percentage is increasing yearly. The AI and RPA can help banks to convert the challenges to opportunities. There have been various challenges, and the application of AI and RPA combinations is the key to solving the inefficiencies. Advanced analytical techniques on open-source data have been used in this paper. 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. Creator An entity primarily responsible for making the resource Kumar S.; Khanna S.; Ghosh N.; Kumar S.O.D. Source A related resource from which the described resource is derived Smart Innovation, Systems and Technologies, Vol-335, pp. 231-266. Publisher An entity responsible for making the resource available Springer Science and Business Media Deutschland GmbH Date A point or period of time associated with an event in the lifecycle of the resource 2023-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1007/978-981-19-8296-5_10" target="_blank" rel="noreferrer noopener">https://doi.org/10.1007/978-981-19-8296-5_10</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85151280716&amp;doi=10.1007%2F978-981-19-8296-5_10&amp;partnerID=40&amp;md5=276146213fc66e6b9be063708d450067" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85151280716&amp;doi=10.1007%2f978-981-19-8296-5_10&amp;partnerID=40&amp;md5=276146213fc66e6b9be063708d450067</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 21903018 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Book chapter Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Kumar S., School of Business and Management, Christ (Deemed to be University), Bangalore, India; Khanna S., School of Business and Management, Christ (Deemed to be University), Bangalore, India; Ghosh N., School of Commerce, Finance and Accountancy, Christ (Deemed to be University), Bangalore, India; Kumar S.O.D., Head of Data Science, Straive, Chennai, India