Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Conference Papers Conference Paper Faculty Publications- Conference Papers Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Blockchain-service quality-service value model to tourism experience Subject The topic of the resource Blockchain; Service Quality; Service Value; Structural Equation Model; Tourism Description An account of the resource The goal of this study is to determine impact of Blockchain Technology in the Tourism Industry enhancing the Service Value and Service Quality among the players in the industry through BSS (Blockchain Technology-Service Quality-Service Value) model. Design/Methodology/Approach: A structured self-administered 380 questionnaires were designed and circulated to collect the preliminary information from the Tourists, Tour Operators, Travel Agents, and Hoteliers across the metropolitan cities using the Multi-Stage Cluster Sampling method to obtain a sample size of 284. Service Quality, technology, Service Value are the observed constructs to validate the hypothesis through SEM using Smart PLS 4. Findings: It can be observed that the technology addresses the pain points of the various participants operating in the tourism industry through the conceptualized BSS Model. The technology enhances the Service Quality by 80.2 per cent and Service Value by 81.3 per cent in the tourism industry. There is positive and strong relationship between Blockchain technology &amp; Service Quality (0.893), Service value &amp; Service quality (0.897), service value &amp; blockchain technology (0.901). Original Value: The technology promises an instant, safe &amp; advanced engine to the customers for managing bookings, payments, and hotel &amp; property management, leading the clients to enjoy the maximum benefits eliminating the intermediaries and commission fees. It also ensures addressing the key players' pain points more effectively, adding customized service value offering quality service focused on customer satisfaction. 2024 Author(s). Creator An entity primarily responsible for making the resource Ravi H.; Radhakrishna V.; Winster D.; Elango S.; Ambrose S. Source A related resource from which the described resource is derived AIP Conference Proceedings, Vol-2971, No. 1 Publisher An entity responsible for making the resource available American Institute of Physics Date A point or period of time associated with an event in the lifecycle of the resource 2024-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1063/5.0196253" target="_blank" rel="noreferrer noopener">https://doi.org/10.1063/5.0196253</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196219363&amp;doi=10.1063%2F5.0196253&amp;partnerID=40&amp;md5=4dd8f90a7311dc73cf19cf2b58745303" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196219363&amp;doi=10.1063%2f5.0196253&amp;partnerID=40&amp;md5=4dd8f90a7311dc73cf19cf2b58745303</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISSN: 0094243X Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Conference paper Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Ravi H., School of Business &amp; Management, Christ (Deemed To Be University), Yeshwanthpur campus, Bangalore, India; Radhakrishna V., Department of Commerce, Mount Carmel College, Autonomous, Bangalore, India; Winster D., School of Business &amp; Management, Christ (Deemed To Be University), Yeshwanthpur campus, Bangalore, India; Elango S., School of Business &amp; Management, Christ (Deemed To Be University), Yeshwanthpur campus, Bangalore, India; Ambrose S., School of Business &amp; Management, Christ (Deemed To Be University), Yeshwanthpur campus, Bangalore, India