Exploring Ethical Considerations: Privacy and Accountability in Conversational Agents like ChatGPT
- Title
- Exploring Ethical Considerations: Privacy and Accountability in Conversational Agents like ChatGPT
- Creator
- Deshmukh R.; Gaikwad S.B.; Reddy K.S.; Joseph C.; Arnone G.; Kalaivaani P.C.D.
- Description
- In recent years, advances in artificial intelligence (AI) and machine learning have transformed the landscape of scientific study. Out of all of these, chatbot technology has come a long way in the last few years, especially since ChatGPT became a well-known artificial intelligence language model. This comprehensive review investigates ChatGPT's background, applications, primary challenges, and possible future advancements. We first look at its history, progress, and fundamental technology before delving into its many applications in customer service, health care, and education. We also discuss potential countermeasures and highlight the major challenges that ChatGPT faces, including data biases, moral dilemmas, and security threats. Finally, we go over our plans for ChatGPT's future, outlining areas that need further research and development, improved human-AI communication, closing the digital gap, and ChatGPT integration with other technologies. This study offers useful information for scholars, developers, and stakeholders interested in the rapidly evolving subject of artificial intelligence-powered conversational bots. This study looks at the ways that ChatGPT has changed scientific research in several domains, such as data processing, developing hypotheses, collaboration, and public outreach. In addition, the paper examines potential limitations and ethical quandaries associated with the use of ChatGPT in research, highlighting the importance of striking a balance between human expertise and AI-assisted innovation. The paper addresses multiple ethical issues with the state of computers today and how ChatGPT can cause people to oppose this notion. This study also has a number of ChatGPT biases and restrictions. It is noteworthy that in a very short period, ChatGPT has garnered significant interest from academics, research, and enterprises, notwithstanding several challenges and ethical issues. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.
- Source
- Smart Innovation, Systems and Technologies, Vol-390, pp. 193-201.
- Date
- 2024-01-01
- Publisher
- Springer Science and Business Media Deutschland GmbH
- Subject
- Artificial intelligence; ChatGPT
- Coverage
- Deshmukh R., School of Engineering, SR University, Telangana, Warangal, India; Gaikwad S.B., Management Studies, MET Institute of Management, Maharashtra, Mumbai, India; Reddy K.S., Department of Commerce and Management, International Institute of Business Studies, Bengaluru, India; Joseph C., Department: School of Law, University With City and State: Christ (Deemed to Be University), Bengaluru, India; Arnone G., Department of Private and Economic Law, Vrije Universiteit Brussel, Bruxelles, Belgium; Kalaivaani P.C.D., Department of CSE, Kongu Engineering College, Perundurai, 638060, India
- Rights
- Restricted Access
- Relation
- ISSN: 21903018; ISBN: 978-981972715-5
- Format
- Online
- Language
- English
- Type
- Conference paper
Collection
Citation
Deshmukh R.; Gaikwad S.B.; Reddy K.S.; Joseph C.; Arnone G.; Kalaivaani P.C.D., “Exploring Ethical Considerations: Privacy and Accountability in Conversational Agents like ChatGPT,” CHRIST (Deemed To Be University) Institutional Repository, accessed February 28, 2025, https://archives.christuniversity.in/items/show/19321.