Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Conference Papers Conference Paper Faculty Publications- Conference Papers Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Improving Consumer Engagement with AI Chatbots: Exploring Perceived Humanness, Social Presence, and Interactivity Factors Subject The topic of the resource AI chatbots; Artificial intelligence; Consumer engagement; Customer interaction; Human-computer interaction; Interactivity; Perceived humanness; Social presence; User experience Description An account of the resource In many consumer industries, AI robots are becoming more and more popular because they let businesses communicate with their customers in a cheap and quick way. However, how well these measures work rests on how real and present people think they are in social situations. The main things that affect how customers deal with AI chatbots are looked into in this research. These are interaction, social presence, and perceived humanity.A wide range of users will be asked to fill out quantitative polls that will be used to judge how humanlike AI chatbots are, how well they can interact with others, and how much they interact with people. Additionally, performing qualitative interviews will give you a fuller picture of what customers want and how they interact with AI chatbots. Companies can make their chatbot exchanges with customers better by figuring out what makes the bots act like humans: friendly, interested, and sociable. This will allow them to make chatbots that are very specific to their customers' needs and tastes. The goal of this researchprogramme is to make customers happier, more loyal to brands, and have better experiences by creating AI chatbots that can have conversations with people like real people. 2024 IEEE. Creator An entity primarily responsible for making the resource Tripathi A.P.; Dhaundiyal P.; Sharma K.; Sukheswala J.; Dhiman A.; Sharma A.K. Source A related resource from which the described resource is derived Proceedings - 3rd International Conference on Advances in Computing, Communication and Applied Informatics, ACCAI 2024 Publisher An entity responsible for making the resource available Institute of Electrical and Electronics Engineers Inc. Date A point or period of time associated with an event in the lifecycle of the resource 2024-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1109/ACCAI61061.2024.10601926" target="_blank" rel="noreferrer noopener">https://doi.org/10.1109/ACCAI61061.2024.10601926</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85200559335&amp;doi=10.1109%2FACCAI61061.2024.10601926&amp;partnerID=40&amp;md5=ecec965d4af409edc0320da4b08432c7" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85200559335&amp;doi=10.1109%2fACCAI61061.2024.10601926&amp;partnerID=40&amp;md5=ecec965d4af409edc0320da4b08432c7</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISBN: 979-835038943-2 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Conference paper Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Tripathi A.P., Christ Deemed to Be University, Uttar Pradesh, India; Dhaundiyal P., Christ Deemed to Be University, Uttar Pradesh, India; Sharma K., K P B Hinduja College of Commerce, Maharashtra, India; Sukheswala J., K P B Hinduja College of Commerce, Maharashtra, India; Dhiman A., Manipal University Jaipur, Rajasthan, India; Sharma A.K., University of Technology and Applied Sciences, College of Economics and Business Administration, Salalah, Oman