Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Conference Papers Conference Paper Faculty Publications- Conference Papers Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Perception and Practices of EdTech Platform: A Sentiment Analysis Subject The topic of the resource EdTech platfornb Perception; Online Learning Services; Sentiment Analysis Description An account of the resource Virtual and digital learning being the new normal, pandemic outburst and unexpected disruption in the functioning of educational services have paved way for online learning services. Considering the fast-Track growth of the education technology (EdTech) industry, in order to sustain, it is imperative for the industry to understand the underlying issues by capturing the end users' perception. The primary purpose of this research is to examine the perception of users towards EdTech platforms A sample of 600 reviews regarding three major EdTech platforms were scraped from MouthShut.com as textual data and analysed using lexicon-based method. The polarity of the sentiments pertaining to the reviews of different platforms was analysed using sentiment analysis. Furthermore, the topic modelling on the reviews was performed using natural language programming. The results revealed a positive sentiment of users towards the EdTech services and platforms. The most influential factors are faculty expertise, interface user-friendliness, syllabus, and pricing model. Our findings help EdTech service providers to understand which factors are driving this dramatic shift in student behaviour so they may develop better strategies to attract and retain consumers. Despite the rise in EdTech platform popularity, this is the first study to investigate perception of EdTech users comprehensively. 2022 IEEE. Creator An entity primarily responsible for making the resource Birari A.; Yawalkar P.; Janardanan R.; Subramani L.; Sharma R. Source A related resource from which the described resource is derived 2022 International Conference on Trends in Quantum Computing and Emerging Business Technologies, TQCEBT 2022 Publisher An entity responsible for making the resource available Institute of Electrical and Electronics Engineers Inc. Date A point or period of time associated with an event in the lifecycle of the resource 2022-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1109/TQCEBT54229.2022.10041491" target="_blank" rel="noreferrer noopener">https://doi.org/10.1109/TQCEBT54229.2022.10041491</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85149184566&amp;doi=10.1109%2FTQCEBT54229.2022.10041491&amp;partnerID=40&amp;md5=a6214ee208fb4210019511f8ce426b17" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85149184566&amp;doi=10.1109%2fTQCEBT54229.2022.10041491&amp;partnerID=40&amp;md5=a6214ee208fb4210019511f8ce426b17</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISBN: 978-166545361-5 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Conference paper Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Birari A., ChristUniversity, India; Yawalkar P., ChristUniversity, India; Janardanan R., ChristUniversity, India; Subramani L., S P Jain School of Global Management, India; Sharma R., ChristUniversity, India