Facilitating the New Normal: Challenges and Opportunities of Facility Management Companies in India
Covid 19 has brought the world to a standstill. The hospitality, Travel and tourism being affected the most due to travel restrictions across the world and within India. One of the sectors that have been affected majorly are the industries providing Facility Management services to core businesses. FM is dependent on the type of client business, the client organisation's structure and the market sector. This paper aims to gauge the impact of the pandemic on the Facility management companies in India. This also captures the positive and negative aspect of pandemic on the FM. An empirical research design has adopted to address the study objectives. This research involves both primary and secondary data. Primary data for the study have been collected in the form of structured questionnaire distributed among 300 respondents who are senior executives heading selected Facility Management companies in India. The target respondents have been selected based on simple random sampling to ensure the normal distribution of data. The Electrochemical Society
ECS Transactions, Vol-107, No. 1, pp. 18349-18356.
https://doi.org/10.1149/10701.18349ecst https://www.scopus.com/inward/record.uri?eid=2-s2.0-85134067010&doi=10.1149%2f10701.18349ecst&partnerID=40&md5=81ba55e37fab6ae19042a3d38f82d166
Thomas N., Department of Hotel Management, Christ University, Karnataka, Bangalore, India; Umasankar M., Department of Professional Studies, Christ University, Karnataka, Bangalore, India; Boopathy S., School of Business and Management, Christ University, Karnataka, Bangalore, India