Service delivery quality improvement models: A review /
subject: Internal Marketing
description: Procedia Social Science And Behavioral Sciences, Vol.144, pp.510-527, ISSN No: 1877-0428.
creator: Leena Nitin Fukey, Surya Sarah Issac and Kandappan Balasubramanian ,Jayakumar V.
source: https://www.sciencedirect.com/science/article/pii/S1877042814042323
publisher: Elsevier
date: 2014-01-06
language: English
type: Journal Article