Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Conference Papers Conference Paper Faculty Publications- Conference Papers Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Occupancy improvement in serviced apartments: Customer profiling Subject The topic of the resource Customer; Customer profile; Occupancy; Serviced apartment Description An account of the resource Sustaining and improving higher occupancy and generating steady revenue by bringing the experience of 'Home away from Home'for the Customers is the business model of ServicedApartments Industry. Serviced Apartment Industry has to be highly competitive. Its performance is governed by many factors such as competition, technology, social factors and lastly Customers themselves. This study focuses only on Customer profile. To achieve results, the Serviced Apartment Owners/Managers will need to study Customers' profile and their needs. Customer satisfaction and retention lead to better customer loyalty, occupancy rates, and revenue. In this paper a methodological framework to analyze and profile Serviced Apartment Customers is discussed, focusing on the factors and particularly the Customer information which could help in increasing the Occupancy. There is a trend that would normally go unnoticed if analysis of data is taken at the aggregate level but looking at them individually, it provides interesting information. 2012 Taylor &amp; Francis Group. Creator An entity primarily responsible for making the resource Fukey L.N. Source A related resource from which the described resource is derived Current Issues in Hospitality and Tourism Research and Innovations - Proceedings of the International Hospitality and Tourism Conference, IHTC 2012, pp. 135-140. Date A point or period of time associated with an event in the lifecycle of the resource 2012-01-01 Identifier An unambiguous reference to the resource within a given context <a href="" target="_blank" rel="noreferrer noopener"></a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866893151&amp;partnerID=40&amp;md5=5255a475d1d1b1d973557916b0c62eb7" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866893151&amp;partnerID=40&amp;md5=5255a475d1d1b1d973557916b0c62eb7</a> Rights Information about rights held in and over the resource Restricted Access Relation A related resource ISBN: 978-041562133-5 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Conference paper Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Fukey L.N., Christ University, Bangalore, Karnataka, India