Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Reviews Review Faculty Publications- Reviews Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Development and Validation of Work Environment Services Scale (WESS) Subject The topic of the resource employee motivation; organizational behavior; scale development; service sector; work environment Description An account of the resource Purpose: This study presents a nine-factor, 32-item measure of work environment scale in the service sector. A healthy work environment is one in which employees trust the people they work for, have pride in what they do, and enjoy working with the people (Levering and Moskowitz, 2004). Methodology: This instrument builds on the conceptual model espoused by Insel and Moos (1974), Gordon (1973), Fletcher and Nusbaum (2010), Amabile et al. (1996), and Spector (2003). The scale included items elicited through a literature review, the use of the Delphi technique with a panel of experts, and tested on 824 full-time employees from nine service sector industries and five major cities in India. Findings: The Work Environment Services Scale (WESS) is a reliable and valid scale useful for measuring the nine work environment factors in the Indian services organization, with its own norms and a detailed manual. Originality/Value: The prevailing scales for measuring work environment do not capture the influence of ethics, recreation facilities, and the impact of social giving on the work environment. Most scales were suitable for sectors in the Western context, and there were no Indian scales measuring service employees' perception of their work environment. 2021 Harold Andrew Patrick et al., published by Sciendo 2021. Creator An entity primarily responsible for making the resource Patrick H.A.; Kareem J. Source A related resource from which the described resource is derived Central European Management Journal, Vol-29, No. 2, pp. 89-120. Publisher An entity responsible for making the resource available Sciendo Date A point or period of time associated with an event in the lifecycle of the resource 2021-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.7206/cemj.2658-0845.47" target="_blank" rel="noreferrer noopener">https://doi.org/10.7206/cemj.2658-0845.47</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85110662491&amp;doi=10.7206%2Fcemj.2658-0845.47&amp;partnerID=40&amp;md5=a721fa8729e625a903cb8e222a950eb9" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85110662491&amp;doi=10.7206%2fcemj.2658-0845.47&amp;partnerID=40&amp;md5=a721fa8729e625a903cb8e222a950eb9</a> Rights Information about rights held in and over the resource All Open Access; Gold Open Access Relation A related resource ISSN: 26582430 Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Review Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Patrick H.A., CMS Business School, Jain University, No.17, Seshadri Rd, Gandhi Nagar, 560009, India; Kareem J., School of Education, Christ University, Hosur Road, Karnataka, 560029, India