Relationship between leadership support and operational excellence in health care sector: A study of Indian health care managers; [Relaci entre respaldo al liderazgo y excelencia operativa en el sector sanitario: estudio de los gestores de un centro sanitario en India]
- Title
- Relationship between leadership support and operational excellence in health care sector: A study of Indian health care managers; [Relaci entre respaldo al liderazgo y excelencia operativa en el sector sanitario: estudio de los gestores de un centro sanitario en India]
- Creator
- Nair S.S.; Thomas K.A.
- Description
- Background and objective: Leadership communicates purpose and innovative ways to thrive for performance. Leadership support influences and impacts operational excellence in the health sector as a patient-centered operation, with effective management, excellence framework, challenges and constraints, teamwork and value stream mapping. It is hypothesized that: (1) perceived leadership support will positively correlate with perceived operational excellence (Patient-centered Operations, Effective Resource Management, Excellence framework, Eliminating Challenges or Constraints, Team Work, Value Stream Mapping) and (2) the correlation would be highest with Patient-centered Operations. The aim of this study was to examine the relationship between leadership support and operational excellence in the health care sector among a selected group of healthcare managers. Materials and method: A correlation study between leadership support and operational excellence was designed for a group of health care managers (n = 80) from eight hospitals in Kerala, South India. The selection of executives was from NABH accredited hospitals from districts with a minimum of four NABH accredited hospital. A survey was sent to a selected study sample. The respondents were cooperative and provided responses on perceived leadership support for operational excellence. Results: Factors of leadership support correlated to operational excellence. Conclusion: In the health care sector, leadership support for patient-centered operations helps achieve operational excellence. 2020
- Source
- Journal of Healthcare Quality Research, Vol-35, No. 2, pp. 117-122.
- Date
- 2020-01-01
- Publisher
- Elsevier Espana S.L.U
- Subject
- Executives; Factors; Health care; Leadership; Operational excellence
- Coverage
- Nair S.S., CHRIST (Deemed to be University), Hosur Road, Bengaluru, 560029, Karnataka, India; Thomas K.A., CEDBEC CHRIST (Deemed to be University), Hosur Road, Bengaluru, 560029, Karnataka, India
- Rights
- Restricted Access
- Relation
- ISSN: 26036479; PubMed ID: 32229102
- Format
- Online
- Language
- English
- Type
- Review
Collection
Citation
Nair S.S.; Thomas K.A., “Relationship between leadership support and operational excellence in health care sector: A study of Indian health care managers; [Relaci entre respaldo al liderazgo y excelencia operativa en el sector sanitario: estudio de los gestores de un centro sanitario en India],” CHRIST (Deemed To Be University) Institutional Repository, accessed February 23, 2025, https://archives.christuniversity.in/items/show/21636.