Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Reviews Review Faculty Publications- Reviews Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Implication of emotional labor, cognitive flexibility, and relational energy among cabin crew: A review Subject The topic of the resource Cabin crew; emotional labor; relational energy Description An account of the resource The primary aim of the civil aviation industry is to provide a secured and comfortable service to their customers and clients. This review concentrates on the cabin crew members, who are the frontline employees of the aviation industry and are salaried to smile. The objective of this review article is to analyze the variables of emotional labor, cognitive flexibility, and relational energy using the biopsychosocial model and identify organizational implications among cabin crew. Online databases such as EBSCOhost, JSTOR, Springerlink, and PubMed were used to gather articles for the review. The authors analyzed 17 articles from 2001 to 2016 and presented a comprehensive review. The review presented an integrative approach and suggested a hypothetical model that can prove to be a signitficant contribution to the avaition industry in particular and to research findings of aviation psychology. 2018 Indian Journal of Occupational and Environmental Medicine | Published by Wolters Kluwer-Medknow. Creator An entity primarily responsible for making the resource Baruah R.; Jayasankara Reddy K. Source A related resource from which the described resource is derived Indian Journal of Occupational and Environmental Medicine, Vol-22, No. 1, pp. 2-4. Publisher An entity responsible for making the resource available Medknow Publications Date A point or period of time associated with an event in the lifecycle of the resource 2018-01-01 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.4103/ijoem.IJOEM_21_18" target="_blank" rel="noreferrer noopener">https://doi.org/10.4103/ijoem.IJOEM_21_18</a> <br /><br /><a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85046096178&amp;doi=10.4103%2Fijoem.IJOEM_21_18&amp;partnerID=40&amp;md5=9dff548b24741472a0607e2c8bf595e3" target="_blank" rel="noreferrer noopener">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85046096178&amp;doi=10.4103%2fijoem.IJOEM_21_18&amp;partnerID=40&amp;md5=9dff548b24741472a0607e2c8bf595e3</a> Rights Information about rights held in and over the resource All Open Access; Green Open Access Relation A related resource ISSN: 9732284; CODEN: IJIDA Format The file format, physical medium, or dimensions of the resource Online Language A language of the resource English Type The nature or genre of the resource Review Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Baruah R., Department of Psychology, Christ University, Hosur Road, Bengaluru, 560 029, India; Jayasankara Reddy K., Department of Psychology, Christ University, Hosur Road, Bengaluru, 560 029, India