Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Publications Article Faculty Publications -Articles Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Sodemba, Pratigya J.; Panwar, Neeraj Title A name given to the resource An Exploratory Study of Emotional Labour Among Therapists and Counsellors in India Date A point or period of time associated with an event in the lifecycle of the resource 01-01-2025 Source A related resource from which the described resource is derived Counselling and Psychotherapy Research;Volume;25;Issue;1;Article No.;e70006; Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1002/capr.70006" target="_blank" rel="noreferrer noopener">https://doi.org/10.1002/capr.70006</a> <br /><br /><a href="https://www.scopus.com/pages/publications/85218942625?origin=resultslist" target="_blank" rel="noreferrer noopener">https://www.scopus.com/pages/publications/85218942625?origin=resultslist</a> Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Sodemba P.J., Christ (Deemed to Be) University, Bengaluru, India; Panwar N., Christ (Deemed to Be) University, Bengaluru, India Description An account of the resource Background: Emotional labour has been extensively investigated in the service sector, where employees manage their emotions to ensure a positive customer experience. However, there is a dearth of research into how therapists perform emotional labour during therapy sessions. Thus, the aim of this study was to explore psychotherapists' and counsellors' experiences of performing emotional labour in therapeutic settings. Method: The study used a qualitative research design with an exploratory approach. Semi-structured interviews were conducted with four clinical psychologists and four counsellors. The interviews were conducted via video call and lasted about 4560 min. Thematic analysis was used to identify emerging themes. Results: The analysis revealed that therapists experience an array of emotions during sessions. However, the expression of these emotions is guided by professional norms and emotional display rules. Participants disclosed that they use several techniques to manage their emotions both during and after sessions and that participating in emotional labour yielded both favourable and unfavourable outcomes for the therapists. Conclusion: The findings presented in this study provide insight into emotional labour and inform professionals on how this can negatively impact them if not sufficiently addressed. The study highlights the need for further investigation. In the meantime, therapists and counsellors would benefit from integrating the study's findings into their respective practices. 2025 British Association for Counselling and Psychotherapy. Subject The topic of the resource counsellors; emotional labour; emotional regulation; psychotherapy; therapist Publisher An entity responsible for making the resource available John Wiley and Sons Inc Relation A related resource ISSN: 14733145; Language A language of the resource English Type The nature or genre of the resource Article Rights Information about rights held in and over the resource All Open Access; Bronze Open Access Format The file format, physical medium, or dimensions of the resource online