ChatGPT and Me: A Dual Factor Examination

Title

ChatGPT and Me: A Dual Factor Examination

Creator

Mathur, Smriti; Shah, Christina Sanchita; Vishnoi, Sushant Kr.; Tewari, Alok

Description

ChatGPT advances human-like conversations based on prompts and has been popular among students. ChatGPT offers advantages, but students have also experienced disadvantages, which affect their intention to use it. Drawing on this concern, this research uses a mixed-method approach. For study 1, 45 semi-structured interviews were conducted. Based on these responses, 10 constructs were identified. Using a Dual-factor approach, we categorized convenience, perceived enjoyment, perceived interactivity, learner autonomy, personalization and AI quality as Enablers and technological insecurity, poor information quality, diminishing critical thinking, and plagiarism as Inhibitors. For Study 2, data was collected through a questionnaire from 525 respondents. Structural equation modeling was employed to find support for all the Enablers and Inhibitors except plagiarism. The study also tested the moderating role of FOMO between enablers and students ChatGPT usage intention. This study contributes to the theoretical underpinnings of ChatGPT usage and provides practical implications for educators, learners and developers. 2025 International Association for Computer Information Systems.

Source

Journal of Computer Information Systems;

Date

01-01-2025

Publisher

Taylor and Francis Ltd.

Subject

ChatGPT usage intention; Dual factor theory; enablers; FOMO; inhibitors; mixed method approach

Coverage

Mathur S., Christ University, Bangalore, India; Shah C.S., Management Development Institute, Gurgaon, India; Vishnoi S.K., Institute of Management Studies, Ghaziabad, India; Tewari A., Babu Banarasi Das University, Lucknow, India

Rights

Restricted Access; Hardcopy may be available in the library

Relation

ISSN: 8874417;

Format

online

Language

English

Type

Article

Identifier

https://doi.org/10.1080/08874417.2025.2496315

https://www.scopus.com/pages/publications/105004430702?origin=resultslist