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              <text>Ramasamy, R Kanesaraj; Muniandy, Mohana; Subramanian, Parameswaran</text>
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              <text>A Predictive Framework for Sustainable Human Resource Management Using tNPS-Driven Machine Learning Models</text>
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              <text>01-01-2025</text>
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              <text>Sustainability (Switzerland);Volume;17;Issue;13;Article No.;5882;</text>
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              <text>&lt;a href="https://doi.org/10.3390/su17135882" target="_blank" rel="noreferrer noopener"&gt;https://doi.org/10.3390/su17135882&lt;/a&gt; &lt;br /&gt;&lt;br /&gt;&lt;a href="https://www.scopus.com/pages/publications/105010319900?origin=resultslist" target="_blank" rel="noreferrer noopener"&gt;https://www.scopus.com/pages/publications/105010319900?origin=resultslist&lt;/a&gt;</text>
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              <text>Ramasamy R.K., Faculty of Computing Informatics, Multimedia University, Cyberjaya, 63100, Malaysia; Muniandy M., Faculty of Computing Informatics, Multimedia University, Cyberjaya, 63100, Malaysia; Subramanian P., School of Business and Management, Christ University, 30, Valor Ct, Maharashtra, Lavasa, 412112, India</text>
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              <text>This study proposes a predictive framework that integrates machine learning techniques with Transactional Net Promoter Score (tNPS) data to enhance sustainable Human Resource management. A synthetically generated dataset, simulating real-world employee feedback across divisions and departments, was used to classify employee performance and engagement levels. Six machine learning models such as XGBoost, TabNet, Random Forest, Support Vector Machines, K-Nearest Neighbors, and Neural Architecture Search were applied to predict high-performing and at-risk employees. XGBoost achieved the highest accuracy and robustness across key performance metrics, including precision, recall, and F1-score. The findings demonstrate the potential of combining real-time sentiment data with predictive analytics to support proactive HR strategies. By enabling early intervention, data-driven workforce planning, and continuous performance monitoring, the proposed framework contributes to long-term employee satisfaction, talent retention, and organizational resilience, aligning with sustainable development goals in human capital management.  2025 by the authors.</text>
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              <text>employee performance prediction; human-centric AI systems; machine learning in HR; organizational sustainability; predictive analytics; sustainable human resource management; Transactional Net Promoter Score (tNPS); workforce optimization</text>
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              <text>Multidisciplinary Digital Publishing Institute (MDPI)</text>
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              <text>ISSN: 20711050;</text>
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