ItemBook Chapter

Servant Teachers and Online Learning in Higher Education: A Narrative Enquiry into Experiences of Teachers During COVID-19 Outbreak

Title
Servant Teachers and Online Learning in Higher Education: A Narrative Enquiry into Experiences of Teachers During COVID-19 Outbreak
Creator
Dosaya, Divya; Sadasivan, Anupama; David, Sonia; Athira, M.; Pipalia, Palak
Description
This research examines the lived experiences of servant teachers of higher education during the COVID-19 pandemic focusing on the use of technology and challenges within online teaching frameworks. It aims to fill the gaps in literature regarding the individual practitioner-servant leadership in digital education settings. Ethical considerations were rigorously maintained. This research adapted qualitative research approaches guided by the SL-7 scale to identify servant teachers and semi-structured interviews to capture their lived experiences. Data analysis employed interpretive phenomenological analysis (IPA) through Osborn and Smith's (2006) four stages of IPA. The analysis yielded seven core themes: engagement, technology, experiences, impact, well-being, performance, and policies. The study illuminates how pedagogical approaches need to be student-centered but were technologically constrained from a servant teacher's perspective, thus shedding light on the dynamics of servant leadership on supportive and nurturing pedagogies in education during emergencies. The research contributes to the discourse on leadership in digital education by emphasizing the value of servant leadership traits in enhancing student satisfaction, retention, and overall academic well-being. 2026 by Divya Dosaya, Anupama Sadasivan, Sonia David, Athira M. and Palak Pipalia.
Source
The Emerald Handbook on International Higher Education: Navigating Workforce and Leadership Changes in a Digital Age;pp.349-370
Date
01-01-2025
Publisher
Emerald Publishing
Subject
COVID-19 pandemic; digital higher education; interpretative phenomenological analysis (IPA); Servant leadership; teacher experiences
Coverage
Dosaya D., School of Psychological Sciences, CHRIST (Deemed to be University), India; Sadasivan A., School of Psychological Sciences, CHRIST (Deemed to be University), India; David S., Department of Psychology, JAIN (Deemed to be University), India; Athira M., School of Psychological Sciences, CHRIST (Deemed to be University), India; Pipalia P., School of Psychological Sciences, CHRIST (Deemed to be University), India
Rights
Restricted Access; Hardcopy may be available in the library
Relation
ISBN: 978-183549788-3; 978-183549789-0;
Format
online
Language
English
Type
Book chapter

Citation

Dosaya, Divya; Sadasivan, Anupama; David, Sonia; Athira, M.; Pipalia, Palak, “Servant Teachers and Online Learning in Higher Education: A Narrative Enquiry into Experiences of Teachers During COVID-19 Outbreak,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 18, 2026, https://archives.christuniversity.in/items/show/24274.

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