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                <text>Faculty Publications</text>
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              <text>George, Jossy P.; Muttungal, Peter V.; Priya, Nishi; Davidson, Benny Godwin J.</text>
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              <text>Credibility, Engagement, and Purchase: How Virtual Influencers Drive Gen Zs Consumer Behavior</text>
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              <text>01-01-2026</text>
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              <text>Industry 5.0: Pioneering Business and Management Transformations;pp.119-134</text>
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              <text>&lt;a href="https://doi.org/10.1108/978-1-83608-826-420261009" target="_blank" rel="noreferrer noopener"&gt;https://doi.org/10.1108/978-1-83608-826-420261009&lt;/a&gt; &lt;br /&gt;&lt;br /&gt;&lt;a href="https://www.scopus.com/pages/publications/105031023078?origin=resultslist" target="_blank" rel="noreferrer noopener"&gt;https://www.scopus.com/pages/publications/105031023078?origin=resultslist&lt;/a&gt;</text>
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              <text>George J.P., Christ University, Karnataka, Bangalore, India; Muttungal P.V., Christ University, Karnataka, Bangalore, India; Priya N., Christ University, Karnataka, Bangalore, India; Davidson B.G.J., University of the Fraser Valley, Abbotsford, BC, Canada</text>
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              <text>This study focuses on how virtual influencers (VIs) impact the buying behavior of Indian Generation Zs (Gen Z). Using a structured questionnaire, data were collected from 519 Gen Z consumers across major metropolitan cities. The result of study revealed that the VIs credibility impacts how well they are able to engage with their followers. The results indicated that online engagement influenced brand credibility and brand familiarity. The results also showed that online engagement did not affect brand trust and purchase intent. Artificial intelligence (AI) is enabling VIs to become a more cost-effective and sustainable tool for brands.  2026 Aarti Saini and Vikas Garg.</text>
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              <text>brand credibility; brand familiarity; brand trust; online engagement; purchase intent; Virtual influencers credibility</text>
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              <text>Emerald Group Publishing Ltd.</text>
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              <text>ISBN: 978-183608826-4; 978-183608828-8;</text>
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              <text>Restricted Access; Hardcopy may be available in the library</text>
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