Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Publications Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Gupta, Ishayu; Chanda, Neelatphal Title A name given to the resource Exploring the Digital Economy: Regulatory Challenges and Implications for Customer Dynamics Date A point or period of time associated with an event in the lifecycle of the resource 01-01-2025 Source A related resource from which the described resource is derived People-Centered Digital Technology for Ethical and Sustainable Business Practices;pp.1-26 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.4018/979-8-3373-0385-7.ch001" target="_blank" rel="noreferrer noopener">https://doi.org/10.4018/979-8-3373-0385-7.ch001</a> <br /><br /><a href="https://www.scopus.com/pages/publications/105021201123?origin=resultslist" target="_blank" rel="noreferrer noopener">https://www.scopus.com/pages/publications/105021201123?origin=resultslist</a> Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Gupta I., Christ University, Bengaluru, India; Chanda N., Christ University, Bengaluru, India Description An account of the resource In the setting up of new digital platforms such as FinTech and e- commerce in the world, the most important task that has brought businesses to open up their markets to customers is interaction between the function before and after sale. This chapter thus reflects on the factors that have created regulatory hurdles for the digital economy, along with the effects it has had on the business- consumer relationship. It tries to analyze how the rapid adoption of digital technologies will change the old patterns of market architecture by adding to the already apparent gap between regulation and industries under new design. It also tries to look at how these regulatory issues would be about consumer trust and loyalty, about consumer behavior, and how businesses can adopt a more pragmatic approach to such problems without compromising ethical principles and developing strong consumer relationships. This chapter will show provisions of regulations that would enable innovation to ensure consumer safety, thus giving an appropriate digital marketplace in which a balance is created. 2026 by IGI Global Scientific Publishing. All rights reserved. Publisher An entity responsible for making the resource available IGI Global Relation A related resource ISBN: 979-833730387-1; 979-833730385-7; Language A language of the resource English Type The nature or genre of the resource Book chapter Rights Information about rights held in and over the resource Restricted Access; Hardcopy may be available in the library Format The file format, physical medium, or dimensions of the resource online