Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Publications Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Thankachan, Jimmy; Sanglir, Akummeren; Kumar, Sunita Title A name given to the resource Building inclusive workplace: Enhancing safety, security, and service quality to address workplace discrimination Date A point or period of time associated with an event in the lifecycle of the resource 01-01-2025 Source A related resource from which the described resource is derived Enhancing Safety, Security, and Service in Organizations: Communication, Leadership, and Performance;pp.31-64 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.4018/979-8-3373-0482-3.ch002" target="_blank" rel="noreferrer noopener">https://doi.org/10.4018/979-8-3373-0482-3.ch002</a> <br /><br /><a href="https://www.scopus.com/pages/publications/105013361358?origin=resultslist" target="_blank" rel="noreferrer noopener">https://www.scopus.com/pages/publications/105013361358?origin=resultslist</a> Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Thankachan J., Christ University, India; Sanglir A., Christ University, India; Kumar S., Christ University, India Description An account of the resource This chapter examines the link between inclusivity, anti- discrimination efforts, and organizational performance through a study of IT employees from Northeast India, revealing workplace discrimination like racial stereotyping and exclusion. Such biases cause emotional distress, hinder career growth, and lower morale. Organizations must implement zero- tolerance policies, clear grievance mechanisms, and meritbased promotions to ensure fairness. Cross- cultural training fosters respect, breaks stereotypes, and strengthens team cohesion. Inclusive workplaces drive innovation, creativity, and productivity. Employees who feel valued contribute more effectively to organizational success. A holistic diversity strategy requires proactive leadership and continuous monitoring. Inclusivity is both an ethical imperative and a strategic asset for sustainable growth. 2026, IGI Global Scientific Publishing. All rights reserved. Publisher An entity responsible for making the resource available IGI Global Relation A related resource ISBN: 979-833730484-7; 979-833730482-3; Language A language of the resource English Type The nature or genre of the resource Book chapter Rights Information about rights held in and over the resource Restricted Access; Hardcopy may be available in the library Format The file format, physical medium, or dimensions of the resource online