Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Publications Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Ghosh, Oindrilla; Kumar, Binod Title A name given to the resource Understanding Gamification: Comprehensive Look at Its Impact on Service Ecosystems and Capacity to Revolutionize User Experience Date A point or period of time associated with an event in the lifecycle of the resource 01-01-2025 Source A related resource from which the described resource is derived Gamification Practices for Service Ecosystem Experiences;pp.1-33 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.4018/979-8-3373-1235-4.ch001" target="_blank" rel="noreferrer noopener">https://doi.org/10.4018/979-8-3373-1235-4.ch001</a> <br /><br /><a href="https://www.scopus.com/pages/publications/105022775617?origin=resultslist" target="_blank" rel="noreferrer noopener">https://www.scopus.com/pages/publications/105022775617?origin=resultslist</a> Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Ghosh O., Christ University, India; Kumar B., Radha Govind University, India Description An account of the resource Gamification is the strategic application of game-design elements in non-game contexts to enhance user engagement, motivation, and satisfaction. By incorporating principles such as rewards, competition, and achievement, gamification transforms mundane tasks into engaging experiences. Its effectiveness is rooted in psychology, leveraging intrinsic and extrinsic motivation to drive desired behaviors. In service ecosystems, gamification fosters deeper customer relationships and loyalty. Businesses implement leaderboards, badges, and challenges to encourage participation and create vibrant communities around their products or services. The capacity of gamification to revolutionize user experiences is profound. As more industries recognize its potential, gamification is set to redefine how users interact with services, placing them at the center of the experience. The future of gamification lies in its ability to merge technology with human behavior, creating immersive experiences that resonate with users on multiple levels. 2026, IGI Global Scientific Publishing. All rights reserved. Publisher An entity responsible for making the resource available IGI Global Relation A related resource ISBN: 979-833731237-8; 979-833731235-4; Language A language of the resource English Type The nature or genre of the resource Book chapter Rights Information about rights held in and over the resource Restricted Access; Hardcopy may be available in the library Format The file format, physical medium, or dimensions of the resource online