ItemBook Chapter

Blockchain for seamless and transparent smart hospitality operations

Title
Blockchain for seamless and transparent smart hospitality operations
Creator
Aarthi, S.; Ravikumar, R.N.; Balakrishnan, R.; Pavithra, K.; Jumaniyozov, Feruzbek; Manoj Praveen, V.
Description
This chapter explores how blockchain technology is transforming the hospitality industry by enhancing data transparency, operational efficiency, and security. It highlights blockchain's role in securing payments, bookings, supply chains, and guest authorization processes. Through smart contracts and tamper-proof records, blockchain combats fraud and ensures compliance with regulatory standards. The chapter examines real-world use cases such as loyalty platforms that boost customer retention and brand trust. Despite challenges in scalability, operations, and regulations, leading hospitality firms have achieved improved guest interactions through blockchain integration. This chapter provides insights into safely adopting blockchain for hotel management, emphasizing its potential to build trust, streamline operations, and align with smart infrastructure systems. 2026, IGI Global Scientific Publishing.
Source
Smart Operations and Enhancing Guest Experience in the Hospitality Industry;pp.187-217
Date
01-01-2025
Publisher
IGI Global
Coverage
Aarthi S., Faculty of Computer Applications, Marwadi University, Rajkot, India; Ravikumar R.N., Department of Computer Engineering, Marwadi University, Rajkot, India; Balakrishnan R., FHMCT, Ramaiah University of Applied Sciences, Bangalore, India; Pavithra K., Department of Computer Science, Christ University, Bangalore, India; Jumaniyozov F., Department of Accounting and Business Administration, Mamun University, Khiva, Uzbekistan; Manoj Praveen V., Department of AI and DS, Velalar College of Engineering and Technology, Erode, India
Rights
Restricted Access; Hardcopy may be available in the library
Relation
ISBN: 979-833732147-9; 979-833732145-5;
Format
online
Language
English
Type
Book chapter

Citation

Aarthi, S.; Ravikumar, R.N.; Balakrishnan, R.; Pavithra, K.; Jumaniyozov, Feruzbek; Manoj Praveen, V., “Blockchain for seamless and transparent smart hospitality operations,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 18, 2026, https://archives.christuniversity.in/items/show/24679.

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