Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Publications Book Chapter Faculty Publications- Book Chapter Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Kumar Nayak, Anil; Zina, Ayushi; Kumar, Nilesh Title A name given to the resource Perceived Usability, Usefulness, and Satisfaction of Educational Virtual Assistant Chatbots: Teachers' and Students' Perception Study Date A point or period of time associated with an event in the lifecycle of the resource 01-01-2026 Source A related resource from which the described resource is derived Intelligent Learning Tools, Enhancing Student Skills, and Career Preparedness;pp.251-278 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.4018/979-8-3373-9225-7.ch009" target="_blank" rel="noreferrer noopener">https://doi.org/10.4018/979-8-3373-9225-7.ch009</a> <br /><br /><a href="https://www.scopus.com/pages/publications/105033544677?origin=resultslist" target="_blank" rel="noreferrer noopener">https://www.scopus.com/pages/publications/105033544677?origin=resultslist</a> Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Kumar Nayak A., Christ University, India; Zina A., Christ University, India; Kumar N., Amity University, Ranchi, India Description An account of the resource Artificial Intelligence (Al) is changing education with tools like chatbots and virtual assistants. These tools provide personalized support and make academic tasks easier. This study examines how teachers and students view chatbot usability, usefulness, and satisfaction in different educational settings. The researcher used a quantitative survey design and collected data from 238 participants across various institutions and fields. The results are promising. About 59.2% of participants found chatbots easy to use. Additionally, 78.2% said these tools helped them work more efficiently, and 79% reported having positive experiences. ChatGPT and Grammarly were the most commonly used platforms. While the overall opinions were positive, the study highlights the need for organized integration, ethical guidelines, and training to improve engagement and learning results. These findings indicate that educational chatbots are not just trends; they are becoming vital parts of modern teaching, suggesting ways to create more inclusive and adaptable learning environments. 2026 by IGI Global Scientific Publishing. All rights reserved. Publisher An entity responsible for making the resource available IGI Global Relation A related resource ISBN: 979-833739227-1; 979-833739225-7; Language A language of the resource English Type The nature or genre of the resource Book chapter Rights Information about rights held in and over the resource Restricted Access; Hardcopy may be available in the library Format The file format, physical medium, or dimensions of the resource online