ItemBook Chapter

The intersection of artificial intelligence and consultancy services: Assessing adoption, ethical implications, and overcoming challenges

Title
The intersection of artificial intelligence and consultancy services: Assessing adoption, ethical implications, and overcoming challenges
Creator
Ajitha, H.; Dheepa, T.; Jaiwant, Sunanda Vincent
Description
The integration of AI has emerged as a transformative force, reshaping how organizations operate. This research paper explores the multifaceted aspects of AI integration in consultancy, delving into the implications, ethical considerations, opportunities, and challenges it presents. Further, the study highlights the interrelations between AI adoptions, its impact on the quality and efficiency of services provided, and ethical concerns related to its implementation. A descriptive research study was conducted among 140 respondents from consultancy firms, freelancers, and AI experts. The data was analyzed using correlation and regression. The study results showed a robust advantageous correlation between factors influencing AI adoption and the excellent performance of consultancy services. This underscores the need for consultancy firms to prioritize and invest in projects that sell AI adoption to deliver advanced services to clients and underscores the transformative potential of AI integration in consultancy, with significant implications for organizational practices. 2025, IGI Global Scientific Publishing. All rights reserved.
Source
Retail Innovations in Business Models;pp.369-385
Date
01-01-2025
Publisher
IGI Global
Coverage
Ajitha H., Christ University, India; Dheepa T., Christ University, India; Jaiwant S.V., Christ University, India
Rights
Restricted Access; Hardcopy may be available in the library
Relation
ISBN: 979-836937622-5; 979-836937620-1;
Format
online
Language
English
Type
Book chapter

Citation

Ajitha, H.; Dheepa, T.; Jaiwant, Sunanda Vincent, “The intersection of artificial intelligence and consultancy services: Assessing adoption, ethical implications, and overcoming challenges,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 19, 2026, https://archives.christuniversity.in/items/show/25013.

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