ItemBook Chapter

Digital Competence and Operational Performance in Agile and Hierarchical Organizations

Title
Digital Competence and Operational Performance in Agile and Hierarchical Organizations
Creator
Singha, Ranjit; Singha, Surjit
Description
This chapter examines the profound impact of digitalization on supply chain operational performance, emphasizing the integration of advanced technologies and strategic approaches essential for organizational success. It highlights the critical role of digital competence - including IoT, AI, blockchain, and predictive analytics - in enhancing supply chain efficiency and decision-making. The chapter discusses how digitalization influences critical operational metrics such as cost, efficiency, speed, and responsiveness and identifies current trends like cloud computing, big data analytics, and edge computing while addressing adoption challenges. A comparative analysis of agile versus hierarchical supply chains reveals distinct impacts of digitalization on each structure. Emerging technologies such as quantum computing, 5G, and autonomous systems are expected to revolutionize supply chain operations further. The chapter underscores the necessity of digital competence for maintaining a competitive edge and offers strategic recommendations for leveraging digital transformation to achieve superior operational performance and sustainability. 2026 selection and editorial matter, Festus Adedoyin; individual chapters, the contributors.
Source
Digital Competence in Agile and Hierarchical Organizations: Operational Performance Under Global Uncertainties;pp.212-223
Date
01-01-2025
Publisher
Taylor and Francis
Coverage
Singha R., Christ (Deemed to be University), India; Singha S., Kristu Jayanti College (Deemed to be University), India
Rights
Restricted Access; Hardcopy may be available in the library
Relation
ISBN: 978-104044201-2; 978-103287923-9;
Format
online
Language
English
Type
Book chapter

Citation

Singha, Ranjit; Singha, Surjit, “Digital Competence and Operational Performance in Agile and Hierarchical Organizations,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 18, 2026, https://archives.christuniversity.in/items/show/25194.

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