ItemConference Paper

Advancing Healthcare Decision Support: Leveraging Fuzzy DEMATEL for Delivering Quality Care

Title
Advancing Healthcare Decision Support: Leveraging Fuzzy DEMATEL for Delivering Quality Care
Creator
Srivastava, Shefali; Dwivedi, Ashish; Maheshwari, Abhishek; Bhartiy, Krishna Kant
Description
Healthcare Decision Support Systems (DSS) play a pivotal contribution in modern healthcare, aiding in informed decision-making and the distribution of high-quality care. To optimize the systems, it is critical to recognize and prioritize the enablers that provide to their successful establishment and operation. This study presents a comprehensive analysis of 10 key enablers essential for the development and deployment of healthcare DSS for quality care. Utilizing Fuzzy DEMATEL (Decision-Making Trial and Evaluation Laboratory), a powerful methodology for discovering complex interdependencies among factors, we systematically evaluate the relationships among these enablers. The enablers, ranging from data integration and clinical collaboration to privacy safeguards and continuous improvement mechanisms, are scrutinized through the lens of Fuzzy DEMATEL, which accommodates the inherent uncertainties and ambiguities within healthcare data. The findings from the study shed light on the strength and direction of the relationships among the enablers, unveiling critical factors that exert substantial influence and those that are most susceptible to external changes. By applying Fuzzy DEMATEL, this study backs to a deeper understanding of the multifaceted nature of healthcare DSS development, offering insights to guide decision-makers, healthcare practitioners, and system developers in their pursuit of improved DSS that enhance the quality of healthcare delivery. The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.
Source
Lecture Notes in Networks and Systems;Volume;1243 LNNS;pp.93-110
Date
01-01-2025
Publisher
Springer Science and Business Media Deutschland GmbH
Subject
Decision-Making in Healthcare; Fuzzy DEMATEL; Healthcare Decision Support Systems; Patient-Centered Care; Quality Care
Coverage
Srivastava S., Operations and Decision Sciences, Christ University, Bangalore, India; Dwivedi A., Jindal Global Business School, O.P. Jindal Global University, Haryana, India; Maheshwari A., School of Commerce, Finance and Accountancy, Christ University, Ghaziabad, India; Bhartiy K.K., School of Entrepreneurship and Management, Harcourt Butler Technical University, Kanpur, India
Rights
Restricted Access; Hardcopy may be available in the library
Relation
ISSN: 23673370; ISBN: 978-303181079-4;
Format
online
Language
English
Type
Conference paper

Citation

Srivastava, Shefali; Dwivedi, Ashish; Maheshwari, Abhishek; Bhartiy, Krishna Kant, “Advancing Healthcare Decision Support: Leveraging Fuzzy DEMATEL for Delivering Quality Care,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 17, 2026, https://archives.christuniversity.in/items/show/25316.

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