ItemConference Paper

Organizational Factors Impacting the Retail Industry's Adoption of Blockchain Technology

Title
Organizational Factors Impacting the Retail Industry's Adoption of Blockchain Technology
Creator
Sharma, Smita; Rao, Roopa Shree
Description
Indian retail is undergoing a transformation due to rapid digitization and shifting consumer preferences. Blockchain technology is changing retail chain management by boosting efficiency, security, and transparency. This technology can also alter Indian retail operations by enabling verified transactions and improving inventory management to build consumer trust. Blockchain technology adoption in retail depends on organizational readiness, technological knowledge, and top management support. This study examines organizational aspects affecting blockchain adoption in retail and develops and validates a model for organizational characteristics affecting blockchain adoption. Thus, the study examines three key blockchain adoption intention constructs of blockchain knowledge, organizational readiness, and organizational support. Retailers received surveys online and the data was analyzed using SEM. The study supports that organizational management support (p?=?0.017) and organizational readiness (p?=?0.008) are significant precursors to the intention to adopt this technology. The study concludes that organizations must support and improve their readiness for modern technology with the top management's cooperation. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.
Source
Smart Innovation, Systems and Technologies;Volume;440 SIST;pp.135-145
Date
01-01-2025
Publisher
Springer Science and Business Media Deutschland GmbH
Subject
Blockchain; Organizational factors; Organizational readiness; Retail
Coverage
Sharma S., TAPMI School of Business, Manipal University Jaipur, Jaipur, India; Rao R.S., Christ Deemed to be University, Bengaluru, India
Rights
Restricted Access; Hardcopy may be available in the library
Relation
ISSN: 21903018; ISBN: 978-981963419-4;
Format
online
Language
English
Type
Conference paper

Citation

Sharma, Smita; Rao, Roopa Shree, “Organizational Factors Impacting the Retail Industry's Adoption of Blockchain Technology,” CHRIST (Deemed To Be University) Institutional Repository, accessed June 18, 2026, https://archives.christuniversity.in/items/show/25514.

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