Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Publications Conference Paper Faculty Publications- Conference Papers Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Roy, Ankita Priti; Anand, Kerena; Elangovan, N.; Halaswamy, D. Title A name given to the resource Prioritization of Challenges in EdTech Platform to Enhance User Continuance Intention: A Multi-criteria Decision Making Approach Date A point or period of time associated with an event in the lifecycle of the resource 01-01-2025 Source A related resource from which the described resource is derived Lecture Notes in Networks and Systems;Volume;1388 LNNS;pp.377-394 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1007/978-981-96-6063-6_26" target="_blank" rel="noreferrer noopener">https://doi.org/10.1007/978-981-96-6063-6_26</a> <br /><br /><a href="https://www.scopus.com/pages/publications/105015652282?origin=resultslist" target="_blank" rel="noreferrer noopener">https://www.scopus.com/pages/publications/105015652282?origin=resultslist</a> Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Roy A.P., School of Business and Management, Christ University, Bengaluru, India; Anand K., School of Business and Management, Christ University, Bengaluru, India; Elangovan N., School of Business and Management, Christ University, Bengaluru, India; Halaswamy D., School of Business and Management, Christ University, Bengaluru, India Description An account of the resource In the rapidly evolving digital education landscape, EdTech platforms face significant challenges that impact user continuance intention. This study employs a fuzzy logic approach within the Multi-criteria Decision Making (MCDM) framework to identify and prioritize these challenges, ensuring the long-term sustainability of EdTech solutions. Key challenges were identified through an extensive literature review and unstructured interviews with eight industry experts. The fuzzy AHP technique was used to rank these challenges, providing a structured approach for EdTech companies to enhance user continuance intention and platform effectiveness. Results reveal Personalization (32.90%) as the most critical factor, followed by Data Privacy and security (20.86%) and User Interface (12.02%). Addressing these prioritized challenges can significantly improve user engagement and contribute to the development of inclusive and accessible educational technologies. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025. Subject The topic of the resource Challenges; EdTech platform; Fuzzy AHP; MCDM; Prioritization; User continuance intention Publisher An entity responsible for making the resource available Springer Science and Business Media Deutschland GmbH Relation A related resource ISSN: 23673370; ISBN: 978-981966062-9; Language A language of the resource English Type The nature or genre of the resource Conference paper Rights Information about rights held in and over the resource Restricted Access; Hardcopy may be available in the library Format The file format, physical medium, or dimensions of the resource online