Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Title A name given to the resource Faculty Publications Conference Paper Faculty Publications- Conference Papers Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Creator An entity primarily responsible for making the resource Madan Kumar, C.; Shekhar Jadhav, Rohini; Sondawale, Shweta P; Angulakshmi, M.; Bikash Acharjee, Purnendu; Arockia Dhanraj, Joshuva Title A name given to the resource AI-Powered Analytics in IT Services and the Opportunities and Challenges for Scalable Growth Date A point or period of time associated with an event in the lifecycle of the resource 01-01-2025 Source A related resource from which the described resource is derived Proceedings - 2025 IEEE 1st International Conference on Smart Innovations in Systems, Infrastructure, Mechanical, Power, AI and Computing Technologies, SISIMPACT 2025;pp.734-739 Identifier An unambiguous reference to the resource within a given context <a href="https://doi.org/10.1109/SISIMPACT67725.2025.11439473" target="_blank" rel="noreferrer noopener">https://doi.org/10.1109/SISIMPACT67725.2025.11439473</a> <br /><br /><a href="https://www.scopus.com/pages/publications/105037464223?origin=resultslist" target="_blank" rel="noreferrer noopener">https://www.scopus.com/pages/publications/105037464223?origin=resultslist</a> Coverage The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant Madan Kumar C., School of CS &amp; AI, SR University, Telangana, Warangal, India; Shekhar Jadhav R., Vishwakarma Institute of Technology, Department of Computer Engineering, Maharashtra, Pune, India; Sondawale S.P., School of Engineering and Sciences, MIT ADT University GLA University, Maharashtra, Pune, 412201, India; Angulakshmi M., School of Computer Science Engineering and Information Systems, Vellore Institute of Technology, Tamil Nadu, Vellore, India; Bikash Acharjee P., Computer Science, CHRIST University, Bengaluru, India; Arockia Dhanraj J., Research and Development Cell, Lovely Professional University, Punjab, Phagwara, 144411, India Description An account of the resource The technological advancement has witnessed high levels of efficiency in operations, decision-making and customer engagement because of the integration of AI enabled analytics into IT-based services. The paper examines the influence of AI-based solutions that are transforming IT service models, with focus on the effect on scalability, predictive maintenance, and intelligent automation. The studies to point out the opportunities presented by AI describe improved personalization of service delivery, fewer instances of downtime, and data-based optimization approaches. Nonetheless, it also addresses such vital issues as the privacy or interpretability of data and the infrastructural requirements of scaling AI solutions. It is suggested to replace these limitations with a hybrid framework resolving limitations by integrating the advantages of cloud-native frameworks with edge-intelligent systems. Experimental study conducted among medium sized IT companies revealed that the speed in delivering the services increased by 5 0%, 6 0% lower error rates and over 55% reduction in downtime. The results hint at the possibility of bearing AI-driven analytics-based IT services when the required control and strategic design are employed. 2025 IEEE. Subject The topic of the resource AI-powered analytics; Cloud-native architecture; Edge intelligence; Ethical AI deployment; IT services Publisher An entity responsible for making the resource available Institute of Electrical and Electronics Engineers Inc. Relation A related resource ISBN: 979-833155787-4; Language A language of the resource English Type The nature or genre of the resource Conference paper Rights Information about rights held in and over the resource Restricted Access; Hardcopy may be available in the library Format The file format, physical medium, or dimensions of the resource online