Verma, Balraj; Schulze, Mike; Olubiyi, Timilehin Olasoji; Upreti, Kamal
Practical Applications of Self-Service Technologies Across Industries;pp.xvii-xxii
Restricted Access; Hardcopy may be available in the library
https://www.scopus.com/pages/publications/105013042359?origin=resultslist
Verma B., Chitkara Business School, Chitkara University, India; Schulze M., CBS International Business School, Germany; Olubiyi T.O., West Midlands Open University, Nigeria; Upreti K., Christ University, India