Robot-Assisted Children-Centric Strategies in the Hotel Industry: Enhancing Parental Attraction and Sales Growth
Child-centric robots; Child-centric strategies; Family-centric amenities; Hospitality innovation; Hotel sales growth
The hotel industry is undergoing a profound transformation, shaped by shifting consumer preferences and technological innovations. An intriguing trend within this transformation is the growing adoption of robotic technology to elevate the guest experience. Of particular interest is the emergence of child-centric robots designed to engage and educate young guests. These robots have the potential to significantly influence parental attraction to hotels, a factor that bears substantial implications for hotel sales and profitability. This research delves into the phenomenon of Robot-Assisted Child-Centric Strategies in the Hotel Industry and its impact on increasing parental attraction and, in turn, driving sales growth. It explores how hotels strategically integrate child-centric robots to create distinctive and engaging experiences for families. These robots offer interactive concierge services, in-room companions, educational support, and entertainment, enriching childrens stays and allowing parents to relax. The study investigates the technological innovations and capabilities of these robots, the strategies hotels employ to seamlessly incorporate them, and their impact on parental attraction. Employing a mixed-methods approach, including surveys, interviews, and data analysis, it uncovers the drivers behind the adoption of child-centric strategies and their correlation with sales growth. Ultimately, this research reveals how child-centric robots can revolutionize the hotel industry by attracting families and enhancing guest experiences. It provides valuable insights for hoteliers seeking to leverage this trend, helping them find the delicate balance between guest satisfaction and profitability in a competitive market. Child-centric robots offer a promising avenue for hotels, providing unforgettable stays for families while boosting sales and profitability. The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.
Nagadeepa, C.; Singh, Arti; Singh, Shalini; Yadav, Shubhanker
Lecture Notes in Electrical Engineering;Volume;1400 LNEE;pp.231-239
Springer Science and Business Media Deutschland GmbH
Restricted Access; Hardcopy may be available in the library
https://doi.org/10.1007/978-981-96-4391-2_25 https://www.scopus.com/pages/publications/105014107720?origin=resultslist
Nagadeepa C., Kristu Jayanti College (Autonomous), Bengaluru, India; Singh A., Kristu Jayanti College (Autonomous), Bengaluru, India; Singh S., CHRIST (Deemed to be University), NCR, Delhi, India; Yadav S., CHRIST (Deemed to be University), NCR, Delhi, India