Human-Centered Insights Into ChatGPT in General Education: A Mixed-Methods Analysis of Scopus Publications
description: Artificial intelligence has become the need of the hour with balancing technological advancement and the timeless values of critical thinking, creativity, and ethical learning. Educators and students looking for writing assistance, quick access to information, communicating with others, or developing their language skills will consider CharGPT to be the most useful tool. This chapter focuses on user per-spectives, attitudes and concerns towards CharGPT to essentially guide the ethical development. These trends reveal that ChatGPT has rapidly transitioned from a novel tool to a mainstream academic companion, making it imperative to investigate not just its technological potential but its human-centered implications for general education. This study was conducted through a mixed approach with a systematic analysis of Scopus published research. The authors also extracted Scopus published data and analyzed it using NVivo and VOS viewer software. The sentiment analysis proved that the maximum number of studies affirmed positivity emphasizing the wider acceptance of Chat GPT. 2026 by IGI Global Scientific Publishing. All rights reserved.
creator: Sarvani Ravi, Shilpa; Bhagat, Shikha; Paramasivam, Senthilmurugan; Yohannan, Safney S.
source: Reinventing Higher Education through Digital Transformation and Smart Campuses;pp.259-289
publisher: IGI Global
date: 01-01-2026
rights: Restricted Access; Hardcopy may be available in the library
relation: ISBN: 979-833736833-7; 979-833736831-3;
language: English
type: Book chapter
coverage: Sarvani Ravi S., Christ University, India; Bhagat S., Christ University, India; Paramasivam S., Christ University, India; Yohannan S.S., Christ University, India