Leveraging Business Intelligence to Explore AI-Driven Transformation in the VUCA and BANI World
Artificial Intelligence (AI)-driven technological advancements often create competitive business models especially in the unpredictable BANI and VUCA environments. This chapter focuses on the role AI in transforming Business Intelligence (BI) while allowing efficient decision-making and strategic planning. The AI can transform a business using predictive analytics for volatility, automation to address complexity, decision support in non-linear scenarios, personalized user experiences, reliance on adaptive systems, improving employee productivity, and promoting sustainability. A detailed plan is implemented including resource allocation and timeline for the tasks. Using a mixed class agile methodology, a case study is developed for managing the pandemic crisis in the future for the BANI world. The BI-driven insights regarding mortality rates, infection spread, and economic impact help policymakers form informed and effective decisions. The results demonstrate that AI-driven BI offers improved efficiency, accuracy, scalability, and cost reduction in the BANI world. 2026 by IGI Global Scientific Publishing. All rights reserved.
Iswarya, M.; Nithya, R.; Jarin, T.; Naveenan, R.V.; Loang, Ooi Kok
Redefining Business in Volatile and Ambiguous Times;pp.341-374
Restricted Access; Hardcopy may be available in the library
https://doi.org/10.4018/979-8-3373-7917-3.ch012 https://www.scopus.com/pages/publications/105028045121?origin=resultslist
Iswarya M., Hindusthan College of Engineering and Technology, India; Nithya R., Kongunadu Arts and Science College, India; Jarin T., Jyothi Engineering College, India; Naveenan R.V., Christ University, India; Loang O.K., Universiti Malaya, Malaysia